Senior Technical Writer jobs in United States
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Cypress HCM · 15 hours ago

Senior Technical Writer

Cypress HCM is a leading data company looking for a Senior Technical Writer to join their rapidly expanding team. This role involves creating product documentation for their innovative Data Cloud, collaborating with engineers and product managers to ensure comprehensive documentation of features and updates.

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Growth Opportunities

Responsibilities

Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc)
Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented
Work with release engineers and DevOps to deliver weekly product updates and documentation

Qualification

Technical product documentationSQLRDBMSDocs-as-CodeData ingestion/pipelinesCloud computing platformsProgramming languages/APIsBig Data analyticsCI/CD methodologiesContent development lifecycleSecurityData privacy

Required

5+ years creating technical product documentation from scratch, as well as from specs
Strong familiarity with data ingestion/pipelines (ELT, streaming, etc.), storage (Iceberg, Data Lake, etc.), and transformation
Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code
Strong familiarity with 'Docs-as-Code' approach, specifically: Source code control using GIT for branching, content review and merging etc
Documentation languages such as RST, Markdown, etc. Preferably RST
Exposure to using and documenting one or more of the following areas: E-commerce products, Data and application marketplaces, including producers/providers, consumers, and marketplace listings, User interfaces (UI) and command line interfaces (CLI) technologies
In-depth knowledge of the content development lifecycle, including: Identifying and understanding the information needs of the audience, Gathering information, interviewing SMEs, and conducting research, Authoring, publishing, and managing online/web content

Preferred

Familiarity with: Security, access control, identity and access management (IAM), and data privacy/governance (OAuth, RBAC, SCIM, encryption, etc)
Cloud computing platforms (AWS, Microsoft Azure, GCP, etc)
Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc)
Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc)
CI/CD methodologies and technologies (Jenkins, Lambda, etc)

Company

Cypress HCM

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Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Lillig
CEO
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Philip Oommen
CFO
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Company data provided by crunchbase