NEOGOV · 2 weeks ago
Program Integrity Caseworker
Gaston County Department of Social Services, NC
Full-time
Onsite
Entry Level
$20.43/hr - $23.75/hr
2+ years expNEOGOV is part of Gaston County Government, dedicated to improving the lives of its citizens. The Program Integrity Caseworker will be responsible for interviewing clients, researching records for overpayment determinations, and investigating potential fraud cases while ensuring compliance with eligibility requirements.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
No H1B
Responsibilities
Interview clients and research records to obtain information needed to complete overpayment determinations. Work with employers, landlords, utility companies, schools and other agencies to obtain information
Take citizen reports, calls from workers and other agencies reporting possible fraud/overpayments, investigating when appropriate
Log in referrals into EPICS, work with Accounting on cash payments and logging them into EPICS. Work with Tax Intercept procedures
Explain to clients and community eligibility requirements. Explain to clients why they have an overpayment
Prepare summaries and present evidence for Administrative and State Hearings
Must be available to work mandatory emergency shelters & other duties as assigned
Qualification
Required
High School Diploma or equivalent
Two years of eligibility experience as an Income Maintenance Caseworker or similar role
Benefits
Health, Dental and Vision Insurance
Life Insurance
Flexible Spending Accounts
Retirement Savings Plans
Pension
401K (with 5% county contribution annually)
Flexible Work Schedules
Professional Development Opportunities
Discounted YMCA Membership
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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