ALAW · 1 day ago
Collections Specialist - Finance Department
ALAW is a comprehensive, nationwide law firm providing effective legal representation to financial institutions. They are seeking a Collections Specialist to maintain billing systems, follow up on payments, and resolve customer queries while ensuring accurate records of collection attempts.
ConsultingLegal
Responsibilities
Maintain up-to-date bill tracking system
Follow up, collection and allocation of payments
Carry out billing, collection and reporting activities according to specific deadlines
Reconciliation of accounts
Investigate and resolve customer queries
Process adjustments
Organizing a follow-up tracking system
Communicating with internal and external customers
Reporting and Documentation for accurate records of collection attempts
Identify any potential issues resulting in nonpayment from clients
Qualification
Required
A minimum of three years of experience in Billing or Collections, preferably in a law firm environment
Knowledge of general legal terms
Customer Service experience
Attention to detail and accuracy
Strong problem-solving and decision-making skills
Able to work in fast-paced, high volume foreclosure firm
Strong computer (especially excel) and analytical skills
Ability to maneuver between multiple databases
Must be organized and be able to multi task
Conflict management skills
Excellent written and verbal communication skills
Preferred
Coursework in Accounting preferred
Benefits
401(k)
401(k) matching
Health Insurance
Vision Insurance
Employee Assistance Program
Health Savings Account
Life Insurance
Paid Time Off
Referral Program