ChatGPT Jobs · 21 hours ago
Customer Success Advocate - Moveworks
Philadelphia, PA
Full-time
Hybrid
New Grad, Entry LevelServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The Customer Success Advocate role involves responding to customer and partner requests related to training services, improving processes for training implementation, and providing excellent customer service.
Computer Software
Responsibilities
Respond to customer, partner, and internal sales team requests related to training services
Develop and improve processes for the smooth implementation of training programmes
Solve logistical and training class delivery issues
Handle questions and requests via phone and email, providing excellent customer service
Create and maintain training schedules across various locations and delivery formats
Maintain accuracy of data in relation to class scheduling, registrations, rosters, attendance, and distribution of training materials
Work to timescales and processes for training event coordination and logistics
Report, compile, and distribute training information internally and externally
Serve as contact for ServiceNow Authorized Training Partners (ATP), providing responsive support
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes
Experience in coordinating global training events
A customer-focused approach and excellent customer service skills
Demonstrated experience creating and/or improving operational processes
Detail orientation and advanced organizational skills
Data entry and handling skills to a high level of accuracy
Excellent written and verbal communication skills
Ability to resolve client issues and escalate when appropriate
Intermediate to advanced MS Office skills; skilled at using Outlook, experience with learning management systems beneficial
Preferred
Fluency in European languages in addition to English helpful, but not essential
Company
ChatGPT Jobs
We find the best job offers for experts in ChatGPT and related technologies.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase