Coastal · 18 hours ago
Director - Sales HLS
Coastal is seeking a Director - Sales with a focus on Health & Life Sciences to support growth within the healthcare ecosystem. This role involves building relationships with various stakeholders and collaborating on Salesforce solutions to enhance patient care and clinical efficiency.
Cloud ComputingCloud ManagementConsultingInformation Technology
Responsibilities
Engage with C-level stakeholders (CMOs, CHIOs, VPs of Patient Experience, and Heads of Clinical Ops) to drive digital transformation and win new HLS “logo” accounts
Create territory plans that align with healthcare fiscal cycles and regulatory shifts (e.g., Value-Based Care, Interoperability mandates)
Ability & desire to personally unearth net new sales opportunities through outbound calls, emails & networking and turn them into long term partnerships
Manage the entire customer relationship lifecycle from from finding a prospect to securing a business contract to helping our delivery team successful complete the project
Lead discovery conversations that uncover pain points in patient acquisition, care coordination, provider recruitment, and clinical trial management
Present Salesforce solutions—specifically Health Cloud, Salesforce Shield (for HIPAA compliance), and Data Cloud—that align with the organization’s mission to improve health outcomes
Provide professional after-sales support to enhance the relationships and customers’ dedication and long term success
Maintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your business
Mentor and grow junior Business Development resources, provide oversight and support for Business Development team
Engage with Salesforce HLS-focused RVPs and AEs to drive co-prime opportunities and establish Coastal as a premier partner for Health Cloud implementations
Partner with Coastal Business Unit Leadership throughout the sales process in order to align business development efforts with project delivery
Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables
Create and deliver SOWs in line with the Coastal methodology accounting for project scope and objectives, requirements, professional fees, and project specific assumptions
Travel as needed to support the sales cycles to close business
Qualification
Required
5+ years proven expertise as a Salesforce Delivery Consultant, specifically with Health Cloud or complex healthcare-specific implementations
5+ years of Sales experience; experience in Healthcare IT or Life Sciences professional services is a major plus
Proven Portfolio Growth: Experience navigating the buying process of large IDNs (Integrated Delivery Networks), Biotech startups, or national Payers
Deep experience in the Salesforce Ecosystem, specifically with Health Cloud, Salesforce Shield, and Marketing Cloud for Health
Ability to take ownership and responsibility for, and actively drive sales pursuits
Commitment to building long term relationships with customers and winning business through trusted relationships
Consultative mindset and a dedication to learning in a dynamic environment
Understanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc
Excellent communication, preparation, strategy, presentation and execution skills
Ability to 'project manage' a sales cycle by leading collaboratively and working with other key internal groups - pre-sales, delivery, SMEs and Industry Professionals
Organizational and time-management skills. Being detail oriented and process driven is critical to success in this role
Enthusiastic and passionate
Experience with Technology: Salesforce, Zoominfo, LinkedIn
Must have full-time permanent US work authorization
Preferred
Bachelor's Degree preferred, or equivalent experience
Experience as a Salesforce Consultant, preferably at an implementation partner
Benefits
Flexible working hours with an emphasis on a life-work balance (in that order!)
Fully remote work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY
Unlimited Paid Time Off (RTO)
401K with Company Match
Medical, Vision, & Dental coverage
Competitive quarterly and annual bonus opportunities
Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events, and the Holiday Party to Top All Holiday Parties
Quarterly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
Opportunities for accelerated growth, networking, and career guidance and support
Trust, transparency and respect across all levels of the company
Company
Coastal
ISG’s top-ranked Salesforce & AI consultancy. 5/5 Salesforce AppExchange rating, with 500+ reviews. 3 Salesforce Partner Innovation Awards.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Sverica Capital
2025-12-10Acquired
2020-06-04Series Unknown
Recent News
Business Standard India
2026-01-19
2026-01-13
2026-01-12
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