First American · 1 day ago
Title Operations Supervisor
United States
Full-time
Remote
Mid, Senior Level
$64K/yr - $86K/yr
3+ years expFirst American is a company that prioritizes its people and has been providing title and escrow production support since 1889. The Title Operations Supervisor will oversee day-to-day operations, ensure compliance with policies, and drive operational efficiency while fostering a positive work environment.
Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment
Responsibilities
Supervise the day-to-day operational activities of employees who have responsibility for daily tasks in a customarily recognized department or functional area of the organization
Assist with all personnel management, ensure appropriate wage and work hour laws are followed
Prepare related reports and audit and monitor current procedures and processes and improve operational efficiency
Ensure proper training of staff and provide ongoing coaching, while adhering to the established department practices and drive efforts for organizational flexibility through cross-training objectives
Write and conduct employee performance reviews and provide ongoing performance feedback and goal setting. Advocate for employees and communicate compensation changes
Participate in the interviewing process and make hiring recommendations
Act as liaison with global teams through production monitoring and measuring performance against metrics. Ensure global production percentage is continuously increased and consistent with capabilities and training
Drive problem solving activities and implement processes and metrics to ensure the operations meet goals and expectations (e.g. customer service, quality, turnaround time, cost)
Partner closely with stakeholders and customers to understand and support their needs and successfully implement solutions, ensuring a positive and efficient outcome
Provide regular status updates and reports to Manager
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
3-5 years of directly related experience
2+ years demonstrated experience in a lead or supervisory role
Successful track record of executing day-to-day operational responsibilities, along with participating in, developing and completing projects in area of expertise
Able to implement and enforce processes to ensure compliance and quality
Emerging leadership skills
Provides others with reliable information and uses good listening and communication skills
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Leadership Team
Kenneth D. DeGiorgio
Chief Executive Officer
Jody Mulkey
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase