Theory · 19 hours ago
Support Associate - Westport
Westport, CT
Part-time
Onsite
Entry Level
1+ years expTheory is a clothing brand focused on creating elevated wardrobe essentials. The Support Associate will work within the store team to achieve sales and inventory goals while providing exceptional customer service.
Retail
Responsibilities
Demonstrate excellent knowledge of the product to support the brand goals
Understand company tools, incentives & strategies to support meeting store sales goals
Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure
Efficiently execute register functions and inventory transactions
Ensure effective communication between all team members
Supports ways to keep the team motivated and engaged
Contribute new & innovative ideas to support meeting business goals
Participate in all training and development meetings
Ensure all functions of the store are maintained to support a superior shopping-experiences
Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
Support in areas of risk management, physical security, store cash control and inventory control
Participate in physical store inventories
Identify product concerns and communicate inventory needs to support the business goals
Comply with all point of sale register policy and procedures
Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone
Collaborate with all team members to support a superior shopping experience
Ensure client needs are quickly and effectively met for overall customer satisfaction
Uphold merchandise standards and maintain visual directive
Be present on and off the floor as a Theory Brand Ambassador
Qualification
Required
1+ years' prior work experience in a client-centric, sales, support, or back of house environment
Dynamic interpersonal and communication skills, both verbal and written
Independent work ethic, time management skills
Computer skills to operate point of sale system
Preferred
experiences with teamwork is a plus
Company
Theory
Theory The latest news, collections and happenings.
501-1000 employees
H1B Sponsorship
Theory has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2022 (4)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
D
Dinesh Tandon
Global CEO
Recent News
EIN Presswire
2025-12-16
Company data provided by crunchbase