Advance Auto Parts · 5 hours ago
General Manager In Training
2585 Cleveland Ave, Columbus, OH 43211
Full-time
Onsite
Entry Level
$18.90/hr - $20.79/hr
2+ years expAdvance Auto Parts is a leading retailer in the automotive aftermarket industry, and they are seeking a General Manager In Training. This role involves providing leadership and coaching for store team members, achieving sales goals, and ensuring high standards of customer service while managing various store operations.
AutomotiveRetail
Responsibilities
Provide GAS3 selling experience for DIY and professional customers
Provide leadership and developmental coaching for store Team Members
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
Understand levers to impact P&L
Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Weekly scheduling process
Assist in backing up operations of commercial delivery program
Provide DIY services including battery installation, testing, wiper installs, etc
Qualification
Required
Provide GAS3 selling experience for DIY and professional customers
Provide leadership and developmental coaching for store Team Members
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
Understand levers to impact P&L
Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Weekly scheduling process
Assist in backing up operations of commercial delivery program
Provide DIY services including battery installation, testing, wiper installs, etc
Act like an owner
Superior communication and customer service skills
Ability to locate and stock parts
Safety knowledge and skills
Parts and automotive system knowledge skills
ASE P2 certified or ASE ready equivalent
Ability to execute and train advanced solution, project and product quality recommendations
Ability to source from numerous places including special order, FDO, second source, etc
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to review and analyze P&L statement
Working knowledge of automotive systems preferred
Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings, and weekends as needed
2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
High school diploma or general education degree (GED)
Preferred
Working knowledge of automotive systems preferred
Bachelor's degree in business or a related area preferred
ASE certification preferred, but not required
Benefits
A comprehensive health and wellness benefits program
Company
Advance Auto Parts
Advance Auto Parts is the largest automotive aftermarket parts provider in North America, serves both the professional installer.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.95B2025-07-28Post Ipo Debt· $1.95B
2001-11-29IPO
Leadership Team
Shane O'Kelly
President and Chief Executive Officer
Ryan Grimsland
Executive Vice President & Chief Financial Officer
Recent News
2026-01-24
The Motley Fool
2026-01-19
2026-01-16
Company data provided by crunchbase