Vista Del Mar · 5 hours ago
Intake Coordinator-Vista Safe Homes HSPRS
3200 Motor Ave Los Angeles 90034
Full-time
Onsite
Entry Level
$25/hr - $25/hr
1+ years expVista Del Mar Child & Family Services (VDM) has been providing exceptional programs and services for children and families throughout LA County for over 100 years. The Intake Coordinator for Vista Safe Homes is responsible for monitoring Post Release Services and Home Study cases, completing intakes for referrals, and collaborating with various stakeholders to ensure proper documentation and service delivery according to ORR policies.
FamilyHealth CareNon ProfitPersonal HealthWellness
Responsibilities
Maintains and enters all intake information into the UAC Portal, PRS App and Salesforce Software (case management system subject to change)
Ensures PRS and HS referrals are processed appropriately to guarantee intake criteria have been met
Initiates communication with Sponsors and/or Care Providers by conducting required initial contacts
Classifies, sorts, inputs, and files various records, documents, and materials, including personal identifiable information (PII) and other sensitive data
Monitors updates on policies and procedures that are related to intake, and case file expectations per ORR
Identifies any immediate needs or issues communicated by the UAC, Sponsors, families, and/or Care Providers at intake
Ensures the Initial Reason for Referral (IRR) Form is completed with accuracy and in a timely manner
Communicates with sponsors and UAC in a culturally and ethically appropriate manner
Identifies and reports any issues or concerns with the RS/LCM that may require internal or external transfers of HSPRS referrals
Assigns HS and PRS referrals to designated HSPRSCM’s in alignment with current internal staffing procedures
Facilitates communication with program stakeholders to ensure a smooth transition of care at case assignment while meeting required timelines
Collaborates with administrative staff in conducting ongoing client surveys and conducts data entry as needed
Qualification
Required
High School diploma required
Must have a strong knowledge of overall company operations and policies and procedures
Must have at least one year's experience working with youth
Ability to perform work with little to no supervision
Prior experience identifying community social services and other resources
Excellent verbal, written communication skills
Proficient in Internet Software – such as databases, hosted systems; Microsoft Office, including Power Point; Excel and other information systems
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Flexibility in meeting deadlines and adjusting to changing priorities
Ability to troubleshoot issues and partner with all levels of employees to identify effective solutions
Strong time management skills as it related to prioritizing, delegating, overseeing multiple projects, and ability to effectively manage own time
Preferred
Bachelor's degree in behavioral sciences, human services, or social service fields preferred
Knowledge of various funders and stakeholders such as The Office of Refugee Resettlement (ORR) and/or The Department of Homeland Security (DHS). (Not required but strongly preferred)
Bilingual in English and Spanish (preferred)
Benefits
Full benefits offered (Medical, Dental, Vision)
FSA/Dependent Care and Supplemental benefits through The Standard
403(b) – 3% Employer contribution based off annual salary
4 Mental Health Days
Up to 12 Paid Holidays
Up to 25% for Cell Phone Discounts with 3 Major Carriers (AT&T, Verizon, Sprint)
Company
Vista Del Mar
Vista Del Mar provides family-centered social, educational & behavioral health services to empower children, youth, and families.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lena Wilson
CEO/President
Recent News
24-7 Press Release Newswire
2025-01-22
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