Florida State University · 16 hours ago
IT Services Coordinator
Tallahassee, FL
Full-time
Onsite
Mid Level
4+ years expFlorida State University is one of the nation's elite research universities that fosters research and encourages creativity. They are seeking an IT Services Coordinator to supervise mainframe Scheduling Services, manage scheduling staff, and ensure effective operation of automated information systems.
EducationUniversities
Responsibilities
This position supervises the complex area of mainframe Scheduling Services for the NWRDC
This position requires extensive knowledge of data processing, large IBM scheduling, and Code Migration operations
Consistent communication with the customer, users, and interfaces with all levels of management within the NWRDC and exercising independent judgment
This position also assists in formulating policies and procedures that have a significant impact on scheduling services
This position also assists in the production schedule for batch processing, administration of code migration change management, distribution of data report-generated output, and physical security for the environment
Administer, coordinate, and participate in the activities of the scheduling staff in their performance and throughout the production environment, and software and hardware equipment
Provide leadership, counseling, direction, performance feedback, and development of career paths for staff
Evaluate employees using established criteria and maintain a consistent dialogue with them to keep them informed of their progress
Administer, coordinate, and participate in the set-up of the batch schedule through the automated scheduling software
Monitor the scheduling staff and production workload, scheduling, and code migration activities
Interface with Applications management, developers, and analysts to recommend and implement schedule changes to improve batch performance and abend reduction
Coordinate the development of technical documentation to ensure effective implementation, operation, and evaluation of automated information systems
Establish guidelines and procedures for tracking, evaluating, and documenting job performance, scheduling activities, and reporting relevant events to management
Comprehend, apply, and enforce regulations, policies, and procedures in accordance with the NWRDC and university rules of conduct
Administer, coordinate, and participate in the training activity of all scheduling tasks and equipment
Develop and implement staff training programs to enhance job knowledge and get feedback to evaluate their progress
Ensure that cross-training efforts are an integral part of the Scheduling Services team
Interact with the system project programmers and administrators to ensure the availability and operations of scheduling and code migration software
Coordinate test and production changes and schedule updates to the on-line software products to ensure on-line availability
Troubleshoot global issues and work closely with platform managers to prevent
Perform Other Related Duties As Required
Participates in approved professional development opportunities per NWRDC's policy
Qualification
Required
High school diploma or equivalent and four years' experience or a combination of post high school education and experience equal to four years
Preferred
Mainframe scheduling experience preferred
Benefits
Robust Total Rewards package
Compensation
Benefits
Wellness
Recognition
Employee Development programs
Company
Florida State University
Florida State University is an American public space-grant and sea-grant research uivnersity.
5001-10000 employees
H1B Sponsorship
Florida State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (108)
2023 (106)
2022 (80)
2021 (33)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$108.2MKey Investors
National Science FoundationNational Institutes of Health
2024-02-23Grant· $6M
2023-01-27Grant· $72.7M
2021-10-14Grant· $14.5M
Leadership Team
Ebe Randeree
Associate Dean. College of Communication & Information
Jeff Latimer
Associate Director of Information Technology
Recent News
2025-11-24
Company data provided by crunchbase