Resideo · 1 month ago
Inside Sales Associate II
2700 Blankenbaker Pkwy, Louisville, KY, 40299, US
Full-time
Hybrid
New Grad, Entry Level
$15.14/hr - $25.78/hrResideo is a global manufacturer and distributor of technology-driven solutions, and they are seeking an Inside Sales Associate II to join their sales team. The role involves managing customer accounts, driving business growth through sales, and ensuring exceptional customer service.
Homeland SecuritySecurity
No H1B
Responsibilities
Drive business growth by closing sales
Identify possible improvement opportunities
Understand products, systems, and procedures
Serve as the lead point of contact for all customer account management matters
Develop trusted advisor relationships with key accounts and customer stakeholders
Ensure the timely and successful delivery of our products according to customer needs and objectives
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
Resolving complaints and preventing additional issues by improving processes
Keeping accurate records pertaining to inventory and account notes
Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis
Maintain Existing Customers
Manage Sales Cycle
Provide Excellent Customer Support
Raise Escalations
Work with Larger Sales Organizations
Providing support to other duties as assigned
Qualification
Required
Self-motivated, able to work independently without close supervision, and have a team mentality
Strong work ethic, do what it takes to get the job done while maintaining high business ethical standards
Sales experience in the distribution or retail/telecom industries
Industry knowledge: CCTV, IP, AV technologies, Security, Fire
Strong communication skills, both verbal and written
Strong customer service, organization, and multi-tasking abilities
Goal oriented
Professional appearance and demeanor
Positive can-do attitude
Proficient in Excel, Word, PowerPoint, and Outlook
Successful track record in exceeding sales targets
Exhibit strong aptitude for sales and desire to sell/upsell
Benefits
Life and health insurance
Life assistance program
Accidental death and dismemberment insurance
Disability insurance
401k Plan
Vacation & holidays
Major medical, dental, and vision
401K plan with up to 7% company match
Paid vacation
Sick time
Company holidays
Company
Resideo
At Resideo, we help you protect what matters most by creating technology and smart solutions that integrate seamlessly into your life.
Founded in 2018
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$600MKey Investors
CD&R LLP
2024-07-09Post Ipo Debt· $600M
2024-06-14Post Ipo Equity
2018-10-29IPO
Leadership Team
Kevin Prush
Vice President, Finance & CFO, ADI Global Distribution
Scott Harkins
Sr. Vice President Global Sales
Recent News
2025-12-05
2025-12-03
2025-12-02
Company data provided by crunchbase