Carters Inc. · 7 hours ago
Sr Director Quality Assurance
New York, NY
Full-time
Onsite
Director/Executive
10+ years expCarter's Inc. is the largest North American apparel retailer exclusively for babies and young children, and they are seeking a Senior Director of Product Quality and Safety. This role is responsible for managing the quality function across multiple categories, ensuring high quality, safety, and compliance standards in product development.
Apparel & Fashion
Responsibilities
Lead the internal protocol to ensure industry-leading safety and quality standards
Develop process for consistent and up-to-date quality and safety guidance through the entire product development lifecycle from initial concept to delivery, across offices in New York and China
Oversee all product testing, inspections, certification processes, and factory audits to ensure compliance with national and international standards and regulations
Develops QA teams in both New York and China, ensuring the delivery and execution of best-in-class quality standards and team development
Serves as the Skip Hop authority on QA, leading conversation in executive meetings and fostering collaboration with internal and external teams
Establishes close-knit partnerships with our Design & Product Development teams, infusing QA principles into initial ideation and concepts
Manage and negotiate budgets, while fostering productive relationships with labs and other stakeholders
Exercise deep expertise in testing and safety requirements, inclusive of age 0+ infant toys and baby gear
This includes thorough hazard analysis, identifying critical control points and implementing preventive measures, defining clear critical limits, inventory monitoring, corrective actions, and verification procedures
Subject Matter Expert for reliability, safety, life-testing, sustainability, CAPA, and global compliance requirements across various regions like the US, Canada, UK, Europe, China, and Japan
Lead labeling requirements and successful implementation across multiple geographies
Provide recommendations on tools and processes for internal and external reporting, documentation, and continuous improvement, including addressing unique testing and certification requirements
Coordinate the collection and analysis of data from customer service, sales, reviews, and quality control to drive ongoing improvement efforts and ensure optimal vendor quality performance
Collaborate with the broader Carter’s enterprise to effectively manage programs related to vendors and subcontractors, ensuring transparency and traceability
Qualification
Required
10 or more years of experience in quality assurance, handling both juvenile soft and hard lines
Experienced in safety & compliance requirements, age 0+ infant toys and baby gear
Managed Quality Assurance teams on documentation, regulations, and compliance needs for product development
Develop compliance requirements across various regions like the US, Canada, UK, Europe, China, and Japan
Process and documentation - develop compliance and documentation for standards and validations
Leading teams in offices and factories (onshore and Asia)
Demonstrated ability to meet deadlines and requirements across a broad portfolio of products
Experience working with, or for, accredited third-party testing labs
Subject matter expertise with Chinese testing standards (GB, CCC, CIQ), and CA Prop 65 and CHCC state reporting
High-level Microsoft Excel skills required
Excellent verbal and written communication skills
Preferred
Engineering degree preferred
Benefits
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
Company
Carters Inc.
Carter’s, Inc.
10001+ employees
H1B Sponsorship
Carters Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (4)
2022 (8)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Antonio D. Robinson
Senior Vice President, General Counsel, Secretary & Chief Compliance Officer
Kareema Knighten
EA to EVP Supply Chain, SVP General Counsel, Secretary & Chief Compliance Officer & SVP CIO
Recent News
2025-09-25
2025-09-24
Company data provided by crunchbase