Operations Support Representative jobs in United States
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OneMain Financial · 15 hours ago

Operations Support Representative

positionEvansville, IN
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

OneMain Financial is the leader in offering nonprime customers responsible access to credit, dedicated to improving the financial well-being of hardworking Americans. The Operations Support Representative provides support for the Merchant Referral Program through system enrollments, relationship building, and communication with merchants and internal teams.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Systemically processing and maintaining Merchant Referral enrollments
Initiating outbound calls to merchants as necessary to gain information for growth opportunities
Collaborate and partner with sales representatives and branches as needed
Processing merchant reviews
Processing and coordination of merchant inquiry resolution with appropriate OneMain personnel / departments
Project assignments as needed
Making recommendations for process improvements and assisting in training and material development
Delivering high quality service to existing internal / external customers

Qualification

Customer service experienceCommunication skillsProblem-solving skillsMS Office knowledgeOrganizational skillsCreative research skillsQuick thinkingRelationship building

Required

High School Diploma or GED
1 year customer service or related business experience
Strong phone, communication and problem-solving skills
Strong organizational skills
Quick thinking and creative research skills
Basic knowledge in MS Office applications

Preferred

Retail Auto or Lending experience

Benefits

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)

Company

OneMain Financial

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OneMain Financial has been offering responsible and transparent loans for over 100 years.
dateFounded in 1912
location
Evansville, Indiana, USA
people-size10001+ employees
web-link
http://www.onemainfinancial.com

Funding

Current Stage
Public Company
Total Funding
$2.9B
2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B

Leadership Team

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Doug Shulman
Chairman and Chief Executive Officer
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Recent News

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2026-01-13
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2025-10-29
Company data provided by crunchbase