GLOTECH, Inc. · 1 day ago
IT Business Analyst
Orlando, FL
Full-time
Onsite
Mid Level
3+ years expGLOTECH, Inc. is a privately and minority-owned company serving military, federal and commercial clients. The Business Analyst plays an integral role from concept to closure of high profile projects, focusing on gathering, understanding, analyzing and managing business requirements.
Information TechnologyInternetService Industry
Responsibilities
Act as liaison between business stakeholders and delivery team to ensure viable solutions are delivered
Understand needs of multiple stakeholders and facilitate negotiation into one project scope
Build business relationships both across the enterprise and within the technology team
Identify current and future state business processes and become subject matter expert
Lead design/requirements review meetings
Assist with daily stand-ups, grooming sessions and other Scrum ceremonies with the delivery team
Follow PMO best practices and create necessary artifacts for project facilitation
Translate requirements into functional documents such as RFP, use cases and wire frames to help the business envision the future state and define scope
Participate in system deployments and providing hands-on support during hypercare periods
Evaluate vendors and help ensure their solutions are viable for successful in deployments
Develop system test plans, objectives, and cases/scripts and participate in testing activities (when needed)
Track issues, risks and action items to resolution
Assist in triaging support issues and participate in system outage resolutions
Participate in on-call rotations, triaging after-hours or weekend issues, assessing severity and impact, and coordinating with leadership for resolution
Manage a list of enhancements and help facilitate improvements to existing solutions
Qualification
Required
Minimum of 3 years' experience in an IT Business Analyst role
Bachelor's degree in Information Systems or related field or 3 years progressive work experience
Must be detailed oriented with excellent problem solving skills
Must have strong verbal and written communication skills
Must be proficient with the Microsoft products (Visio, SharePoint, Office, OneNote)
Strong experience in requirements elicitation and analysis
Proficiency in creating use cases, user stories, and test case identification
Excellent communication skills for interacting with stakeholders, teams, and leadership
Knowledge of deployment processes, change management, and release planning
Experience supporting User Acceptance Testing (UAT) and addressing business queries
Ability to create and maintain detailed project documentation
Familiarity with Scrum methodologies and participation in Scrum ceremonies
Strong problem-solving skills, including root cause analysis and production issue triage
Experience with continuous improvement processes and gap analysis
Proficient in tools for project management, documentation, and communication
Preferred
Previous hospitality or theme park experience is desirable
Benefits
Medical dental and vision care
Disability insurance (short and long term)
Life & AD&D Insurance
Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement)
Employee Assistance Programs
Annual Leave
Sick Leave
Holiday Pay
Educational Assistance
Certification /Training Reimbursement
401(k)-retirement savings contribution plan (with employer match)
Company
GLOTECH, Inc.
GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients .
201-500 employees
H1B Sponsorship
GLOTECH, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
M
Mark Lee
President & Chief Executive Officer
Company data provided by crunchbase