Customer Service Representitive jobs in United States
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Kelly · 1 day ago

Customer Service Representitive

Kelly is a leading distributor of plumbing products and equipment, seeking a Customer Service Representative. This role involves answering customer inquiries, performing data entry, and delivering tailored customer service to meet client needs.

OutsourcingProfessional Services
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Responsibilities

Answer customer and client questions in a professional manner via phone and email
Perform data entry and process transactions using computer systems
Deliver a high level of customer service tailored to each client’s unique needs
Gradual onboarding for phone-based responsibilities to ensure comfort and proficiency

Qualification

Customer service experienceData entry skillsTransaction processingVerbal communicationWritten communication

Required

Professional, personable, and detail-oriented
Strong data entry and client communication skills
Ability to answer customer and client questions in a professional manner via phone and email
Ability to perform data entry and process transactions using computer systems
Ability to deliver a high level of customer service tailored to each client's unique needs
Willingness to undergo gradual onboarding for phone-based responsibilities to ensure comfort and proficiency

Preferred

Previous customer service experience (not strictly call center or script-based roles)
Ability to handle diverse customer inquiries with professionalism
Strong computer skills and experience with transaction processing
Experience in plumbing supply or equipment sales is a plus, but not required
Excellent verbal and written communication skills

Benefits

Full health benefits covered
Opportunity for profit sharing
Supportive and collaborative workplace
Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
Retirement savings plan
Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

We’ve been helping organizations find the people they need longer than any other company in the world.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Company data provided by crunchbase