JI-Solutions, LLC · 15 hours ago
Front Desk Data Entry and Administrative Support
JI-Solutions LLC is seeking a qualified Front Desk Data Entry and Administrative Support Specialist to provide administrative and customer service support for a Transition Assistance Program office. The role involves greeting visitors, managing data entry, and providing administrative support while maintaining a professional presence.
ComplianceConsultingProject ManagementTraining
Responsibilities
Greet visitors and answer incoming telephone calls in a professional and courteous manner
Identify the nature of inquiries and direct customers to the appropriate staff or office
Provide non technical information such as office procedures, appointment status, and general program information
Maintain a professional public facing presence at all times
Accurately enter, update, and maintain customer data in government databases
Ensure required forms and Statements of Understanding are completed and properly recorded
Establish, maintain, purge, and dispose of records in accordance with federal records management requirements
Serve as the primary records custodian for the office
Prepare, review, and proofread correspondence, reports, and administrative documents
Maintain calendars, schedule appointments, and track suspense dates
Prepare and consolidate time and attendance records
Requisition office supplies and maintain administrative trackers
Use Microsoft Word to draft and format correspondence and reports
Use Microsoft Excel to enter, track, and retrieve data
Use Microsoft Outlook for email, scheduling, and calendar management
Use database systems to input and retrieve information
Perform basic troubleshooting of office software issues
Qualification
Required
Demonstrated experience performing administrative and clerical duties in an office environment
Demonstrated experience providing front desk or customer service support
Proficiency in Microsoft Word, Excel, Outlook, and basic database systems
Strong written communication skills, including correct grammar, spelling, punctuation, and formatting
Strong verbal communication skills and ability to interact professionally with the public
Ability to accurately enter and manage data with a high level of attention to detail
Ability to organize files, records, and administrative materials in accordance with established procedures
Ability to follow written policies, desk guides, and standard operating procedures
Ability to handle sensitive information with discretion and professionalism
Ability to work independently with minimal supervision
Ability to pass a background check and obtain required access credentials
Availability to work onsite in Minot, North Dakota during standard business hours
Preferred
Prior experience supporting a government, military, or federal contractor office
Familiarity with records management practices
Experience with scheduling, suspense tracking, or administrative reporting
Familiarity with government or military terminology
Company
JI-Solutions, LLC
About Us: Johnsons Immediate Solutions, LLC (JI Solutions) is a 8a Certified Minority Woman Owned Small Business (WOSB) with two locations within the Washington DC Metropolitan area (located in Baltimore and Bowie Maryland).
Funding
Current Stage
Early StageCompany data provided by crunchbase