Arevon · 8 hours ago
IT Support Technician
Scottsdale, AZ
Full-time
Onsite
New Grad, Entry LevelArevon is a U.S. energy leader committed to powering America with affordable, reliable, and secure homegrown energy. They are seeking an IT Support Technician to perform a wide range of IT duties, including troubleshooting hardware and software issues, providing support to users, and managing user accounts across enterprise applications.
Clean EnergyEnergy StorageRenewable EnergySolar
Responsibilities
Diagnose, troubleshoot, and resolve hardware and software issues on PCs, laptops, mobile devices, and peripheral equipment
Provide timely and clear communication to users, keeping them informed about ticket progress, changes, and solutions
Install, upgrade, and configure Windows operating systems, applications, and essential software packages
Deliver hands‑on and remote support using remote desktop tools or similar technologies
Escalate complex issues to senior IT members when necessary
Maintain strong, positive relationships with internal users, including executive team members, ensuring a high level of customer satisfaction
Manage user accounts across enterprise applications and systems
Support onboarding processes, including workstation setup, account provisioning, and new‑hire training on technology and applications
Document procedures, solutions, and troubleshooting steps to improve knowledge sharing within the IT team
Demonstrate curiosity and growth mindset in learning new tools and systems, accepting feedback in a collaborative environment
Qualification
Required
Ability to troubleshoot a wide variety of IT issues involving hardware, software, networking, and user access
Excellent communication, interpersonal, and customer service skills
Strong problem‑solving mentality with the ability to work efficiently in fast‑paced environments
Comfortable providing support in person, over the phone, or through remote support tools
Previous experience in a customer-facing or service-oriented role, with a focus on delivering exceptional support
Proficiency with Microsoft Windows 11 and Office 365 applications
Ability to work onsite and contribute positively to an active office environment
Preferred
Experience with ticketing systems and IT service management (ITSM) tools
Industry certifications such as: CompTIA A+, CompTIA ITF+, Microsoft Fundamentals (e.g., AZ‑900, MS‑900)
Benefits
Competitive Compensation and Incentives
Generous Paid Time Off
Flexible Work Environment
401(k) Plan with 6% Company match
Tuition Reimbursement Program
Paid Parental and Caregiver Leave
Inspiring Company Culture
Professional Development Opportunities
Company
Arevon
Arevon develops, finances, builds, and operates solar and energy storage projects for utilities, businesses, and communities.
Founded in 2017
201-500 employees
H1B Sponsorship
Arevon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (14)
2023 (9)
2022 (7)
Funding
Current Stage
Growth StageTotal Funding
$3.51BKey Investors
Wells FargoFifth Third BankCIBC
2025-09-03Undisclosed· $250M
2025-07-01Debt Financing· $600M
2025-05-28Undisclosed· $98M
Leadership Team
Denise Tait
Chief Investment Officer
Shanelle Evens Montana
Chief Development Officer (CDO)
Recent News
2025-11-19
2025-10-09
Company data provided by crunchbase