Amazon · 21 hours ago
Data Solution Lead Manager, Data Collection Excellence
Sunnyvale, California, USA
Full-time
Onsite
Senior Level
$93K/yr - $163K/yr
5+ years expAmazon.com Services LLC is seeking a Data Solutions Lead Manager to bridge the gap between technical ML solutions and customer success. The role involves managing a team of Data Collection owners, providing expert consultation on ML/Gen AI data collections, and driving business value through effective team management and customer partnerships.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Manage and monitor your teams performance, creating a culture of ownership in ambiguous situations
Act as an SME Manager, gaining deep domain knowledge in the field of data collection for AI and relevant products
Own global program improvement initiatives for the Data Collection Excellence Organization
Coordinate across global teams, influencing stakeholders to ensure effective and expedient delivery
Monitor and optimize collection health metrics to ensure customer success
Drive customer adoption through providing technical value and the provision of an exemplary customer experience
Act as an escalation point for challenging data collections, directly assisting senior level customers and your team
Collaborate with product and technology teams to implement effective long term solutions
Consolidate customer feedback and translate it into improvement initiatives
Qualification
Required
5+ years of people management experience
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
Demonstrated experience in effectively defining optimal data creation strategies and executing them
Associate's degree or equivalent work experience
5+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts
Outstanding customer communication and management skills, especially in technical consultation
Working knowledge of JSON, Command Line, and Python
Preferred
Bachelor's degree in Computer Science, Business or a related field
2+ years of technical support experience, or experience in leadership or account management positions
Background in customer success or solution consulting
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase