Jack Henry · 21 hours ago
System Network Administrator II
Jack Henry & Associates is a technology company focused on transforming financial services for community banks and credit unions. They are seeking a System Network Administrator to blend network administration with broader system responsibilities, involving direct interaction with clients for server upgrades and troubleshooting.
BankingEnterprise SoftwareFinancial Services
Responsibilities
Implementing system enhancements (software and hardware updates) that will improve the performance and reliability of the system
Testing of POS peripherals and communication equipment required for implementations including printers, scanners, terminal servers, and signature pads
Administer AIX servers, including printing support, network configuration, and performance tuning and troubleshooting
Perform server upgrades, including data and configuration migration
Perform coordinated server and data center move projects
Analyze and troubleshoot network issues and provide recommendations using ping, traceroute, nslookup, ARP, and Wireshark
Provide leading phone/virtual support to customers using proper prioritization, documentation, and case/queue management
Assist with special projects as assigned by management
May perform other job duties as assigned
Qualification
Required
Minimum of 2 years of experience in a Network or Server Support, Administration role
Must have experience troubleshooting and supporting customers
Must have ability to work weekend and afterhours as the business need dictates
Must be available for on call rotation
Must be able to travel up to 30%
Preferred
Ability to quickly adapt to and learn new technologies
Proficient in practical, WAN/LAN communication troubleshooting
Infrastructure equipment installation and configuration experience
PC/desktop/peripheral support experience
Strong experience with server implementation and troubleshooting
UNIX/Linux command-line administration experience (AIX preferred)
Basic knowledge of Windows servers administration
Basic concept of virtualization
Microsoft SQL server administration experience is a plus
Microsoft Active Directory administration experience is a plus
Credit Union or Banking Industry experience is a plus
Bachelor's degree with an MIS emphasis or equivalent experience
Network+ or A+ certification or equivalent network/infrastructure support experience
Benefits
Comprehensive benefits designed to support your physical, mental, and financial health
Company
Jack Henry
Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health.
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-20IPO
Recent News
2026-01-16
2026-01-13
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