Sherwin-Williams · 18 hours ago
Senior Technical Analyst – Shared Data Platform
Cleveland, OH
Full-time
Onsite
Mid, Senior Level
$109K/yr - $140K/yr
4+ years expSherwin-Williams is a company dedicated to inspiring and improving the world through innovative solutions in paints and coatings. The Senior Technical Analyst will support SaaS and enterprise-wide applications, ensuring data accessibility and efficient software operation while collaborating with technical teams and training users.
ChemicalManufacturingSales
No H1B
Responsibilities
Provide support for software-as-a-service (SaaS) and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration
Ensure accessibility of data for internal department planning and activities
Perform advanced configuration, setup, and updating of applications
Load data into established tables, fields, and system databases
Define governance standards and processes for data input, structures, and storage mechanisms
Build and produce reports that facilitate business management and staff decisions
Set up user access and train users on the applications
Recommend changes in applications development, maintenance, and system standards
Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications
Qualification
Required
Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 7 years of experience in enterprise-wide software support
4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
In-depth knowledge of enterprise-wide applications and software platforms
Experience with software-as-a-service (SaaS) and enterprise-wide systems
Experience in configuring and setting up various enterprise-wide applications
Experience applying security designs and principles to technology-based business solutions
Experience in database management and maintenance
Ability to develop custom queries using query and reporting tools
Knowledge of data management best practices and quality control processes
Excellent analytical and problem-solving skills
Excellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors
System Configuration
Software Development Lifecyle (SDLC) Methodology
Cloud Technologies & Platforms
Data Analysis
Data Modeling
Data Warehousing & ETL Processes
Reporting Tools
Systems Security & Access Control
Preferred
Certifications in ITIL, Microsoft, and/or Oracle
Work with Customer MDM team, Process team to understand the requirements and translate them into functional specifications and assist customer master data management deliverables
Document Business Processes, identity gaps and recommend solutions within Customer Master Data Management, Conduct Training sessions or UAT sessions with the end users
Provide ongoing support for Customer MDM application, addressing user issues, troubleshooting errors, and performing root cause analysis and act as a liaison between technical team and business users to resolve production issues
Experience in Customer Data, TCA Architecture / Order Management / Account Receivables Functional Knowledge with strong Oracle R12 O2C Functional Implementations experience in Customer domain
Experience in handling large volume Data Conversion on O2C , integration between downstream applications
Benefits
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
A wide range of world-class benefits designed for you
From retirement to health care, from total well-being to your daily commute—it matters to us.
Company
Sherwin-Williams
Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1964-02-11IPO
Leadership Team
Heidi Petz
Chief Executive Officer
Recent News
2026-01-22
The Motley Fool
2025-12-21
2025-12-05
Company data provided by crunchbase