Information Technology Level I Tech jobs in United States
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Dunn Construction · 15 hours ago

Information Technology Level I Tech

positionBirmingham, AL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Dunn Construction is seeking an Information Technology Level I Tech to provide first-level technical support for their organization. This role involves responding to user inquiries, managing IT-related service requests, and delivering basic troubleshooting and support.

Building MaterialConstructionService Industry
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H1B Sponsor Likelynote

Responsibilities

Provide first-level technical support for Dunn Companies by responding to user inquiries and managing IT-related service requests
Deliver basic troubleshooting and support, including password resets, printer configuration, break/fix assistance, ticket routing, and escalation to Level II and Level III support teams as appropriate
Assist users in a timely and professional manner
Prepare reports related to IT issues and help desk activity for management review
Perform other related duties as assigned

Qualification

IT certificationMicrosoft Office SuiteTechnical supportVerbal communicationWritten communicationInterpersonal skillsOrganizational skills

Required

Excellent verbal and written communication skills
Strong interpersonal skills with a customer-focused mindset
Ability to explain technical concepts clearly to non-technical users
Proficiency in Microsoft Office Suite or related software
Strong organizational skills with attention to detail
High school diploma or GED required
Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 15 pounds as needed

Preferred

IT certification preferred (A+, CompTIA, etc.)

Company

Dunn Construction

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Dunn Construction is a construction service and material provider company.
dateFounded in 1878
location
Birmingham, Alabama, USA
people-size201-500 employees
web-link
https://www.dunnconstruction.com

H1B Sponsorship

Dunn Construction has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase