Harbor Group Management Company · 7 hours ago
Human Resources Business Partner - People Experience
Norfolk, VA
Full-time
Onsite
Mid, Senior Level
3+ years expHarbor Group Management Company is a multi-billion dollar real estate investment and property management firm. They are seeking a Human Resources Business Partner – People Experience to support leaders and teams by providing high-volume HR guidance and support, focusing on performance management, employee relations, and the employee lifecycle.
FinanceFinancial ServicesProperty ManagementReal Estate
Responsibilities
Partner closely with the Director, People Experience and senior HR team members to support and execute People Experience initiatives
Serve as a primary HR point of contact for assigned leaders, managers, and teams with appropriate guidance and escalation
Provide practical HR guidance on people matters including employee concerns, manager questions, and team dynamics
Build positive working relationships with leaders and managers to support consistent practices
Support leaders throughout the performance management cycle, including goal setting, coaching conversations, documentation, corrective action, promotions, and review processes
Assist managers with feedback conversations and employee development planning
Help reinforce performance expectations while ensuring consistency and fairness
Partner with the Employee Relations Manager and Director, People Experience on employee relations matters
Support ER processes by gathering information, documenting actions, and participating in meetings as appropriate
Serve as a coverage resource during periods of increased ER, FMLA, ADA, and leave volume, requiring comfort with urgency, compliance and sound judgment
Provide day-to-day HR support related to policies, procedures, onboarding, leaves, and employee inquiries
Assist with interpreting and applying employment laws with guidance from senior HR partners
Support compliance efforts across a multi-state workforce
Conduct exit interviews, summarize feedback, and assist with identifying trends
Partner with Talent Acquisition, Total Rewards, Employee Development, HRIS, and Operations teams on people-related processes
Participate in HR projects and initiatives focused on engagement, retention, and employee experience
Learn and grow HRBP capabilities through hands-on experience, coaching, and exposure to broader People Experience initiatives
Qualification
Required
Bachelor's degree in Human Resources or a related people-focused field, or equivalent combination of education and relevant HR experience
Minimum of 3–6 years of progressive HR experience, preferably in an HR Generalist or early HRBP role
Comfortable performing hands-on HR generalist responsibilities, with demonstrated curiosity and motivation to grow into broader HR business partnership work
Experience supporting employee relations, performance management, and HR policies in a multi-state environment
Demonstrated ability to handle emotionally charged situations with professionalism, composure, and sound judgment
Strong interpersonal and communication skills with the ability to build trust, credibility, and effective working relationships
Consultative, pragmatic approach to problem-solving with a strong customer-service mindset
Demonstrated resilience and adaptability in roles involving frequent interruptions, competing priorities, high volume, and ambiguity
Willingness to learn, accept feedback, and grow into broader HRBP responsibilities
Ability to balance big-picture People Experience objectives with day-to-day tactical execution
Preferred
Experience supporting operational environments such as property management, hospitality, retail, or similar
PHR or SHRM-CP certification preferred; SPHR or SHRM-SCP considered a plus
Bilingual proficiency (Spanish/English) is a strong plus and will be given special consideration, particularly in supporting frontline and multifamily operations
Benefits
Competitive salaries and incentive plans
Extensive list of health and retirement options
In-house education program, HGKey
Tuition reimbursement
External training with industry leaders
Volunteer and community service opportunities through our HG Cares Employee Volunteer Program
Recognition and awards
Generous employee referral program
Employee apartment discount at a Harbor Group community
Company
Harbor Group Management Company
Harbor Group Management Company (HGMC) is an award-winning property management company currently operating more than 55,000 apartment homes and 5 million commercial square feet across the United States.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3.94M2015-04-17Series Unknown· $3.94M
Leadership Team
Matt Jones
Managing Director
Recent News
2025-12-09
2025-10-31
Company data provided by crunchbase