Flik Hospitality Group · 19 hours ago
COMMUNITY MANAGER
Charlotte, NC
Full-time
Onsite
Mid Level
$50K/yr - $55K/yrFlik Hospitality Group is a company focused on creating exceptional experiences in food and hospitality. They are seeking a Community Manager who will be responsible for fostering a welcoming environment, supporting workplace operations, and enhancing community engagement through various initiatives.
ConsultingFood and BeverageHospitality
Responsibilities
Serve as the primary ambassador of the workplace, delivering a consistently warm, professional, and engaging first impression
Greet and assist visitors and associates with confidence, professionalism, and exceptional service standards
Anticipate needs, respond to inquiries promptly, and resolve issues with a proactive, solutions-oriented approach
Maintain strong knowledge of the building, workplace services, transportation options, and local amenities
Act as the primary point of contact for reception services and executive office support
Manage daily front-of-house operations to ensure a polished, organized, and welcoming environment
Maintain strong awareness of daily business activity, meetings, and office flow, communicating updates effectively to the broader team
Plan, coordinate, and support community engagement initiatives, business events, and workplace activations
Prepare event logistics, materials, and space readiness while partnering with catering, facilities, and other service teams
Support the execution of programs that enhance associate experience, connection, and culture
Oversee the cleanliness, organization, and presentation of assigned workplace areas
Manage inventory and ensure all supplies, materials, and amenities are properly stocked and maintained
Utilize room reservation systems and basic workplace technology to support meeting and event needs
Identify and report maintenance issues, service disruptions, or safety concerns promptly
Carry out and reinforce security, fire, health, and safety procedures
Communicate and coordinate effectively with Facilities, Catering, IT, Mail Services, Security, and other operational partners
Support a culture of teamwork, shared accountability, and service excellence across all departments
Qualification
Required
Demonstrated passion for hospitality, service excellence, and community building
Exceptional interpersonal and communication skills, with a calm, professional presence
Highly dependable, punctual, and organized, with strong time-management and multitasking abilities
Adaptable and quick to learn, thriving in a fast-paced, ever-evolving workplace environment
Proactive problem-solver who identifies opportunities to elevate service and operations
Comfortable and professional engaging with executives, clients, and diverse workplace populations
Working proficiency in basic computer applications, office technology, and reservation systems
Discreet, ethical, and trusted to handle confidential information appropriately
Ability to lift, move, and transport items up to 20 pounds, including office supplies and event materials
Strong command of the English language, both verbal and written
Ability to communicate effectively to associates, clients and visitors
Ability to convey information clearly and accurately in a professional and respectful tone with associates and clients
Ability to share ideas, feedback, and opinions in a constructive and professional manner
Ability to listen and be open to learn from other people's advice and observations
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Flik Hospitality Group
FLIK hospitality group, a division of Compass Group North America, provides corporate dining and hospitality services with a focus on quality food and locally sourced ingredients that support a healthy lifestyle.
Founded in 1995
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jan Los
CFO & EVP
Recent News
2024-05-30
2023-06-26
2023-01-10
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