Confidential Careers · 4 hours ago
Sales and Customer Service Representative
Confidential company is looking for a proactive Sales and Customer Service Representative who values long-term client relationships. The role involves managing customer interactions, providing guidance on sales orders, and collaborating with internal teams to enhance client experiences.
Human ResourcesRecruiting
Responsibilities
Build long-lasting relationships with clients to foster success and satisfaction
Serve as the primary contact for client inquiries, providing timely and effective solutions
Be able to learn the product and service knowledge to work with customers on what best fits their needs and close sales orders confidently and consistently
Be proactive to resolve potential upcoming issue
Track feedback and share insights to enhance products, services, and client experiences
Conduct regular check-ins with customers to review progress, address concerns, and provide relevant updates if necessary
Qualification
Required
Excellent communication and interpersonal skills for engaging with diverse customer needs
Ability to manage multiple customer accounts while maintaining attention to detail
A proactive and solutions-oriented mindset
Ability to work well in a team environment, bringing energy and positivity to each interaction
Preferred
Previous experience in customer service, customer support, sales or related fields is a plus but not required