Dialpad · 17 hours ago
Workplace Experience and L&D Coordinator
San Ramon, US
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $81K/yrDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. As a Workplace Experience and L&D Coordinator, you will help bring learning initiatives to life and provide essential HR administrative support, while coordinating office operations across global hubs with a focus on the San Ramon headquarters.
AnalyticsArtificial Intelligence (AI)Machine LearningMessagingNatural Language ProcessingPredictive AnalyticsSaaSTelecommunicationsUnified CommunicationsVoIP
Responsibilities
Coordinate logistics for and facilitate trainings and programs (e.g., new hire orientation, leadership sessions, other learning events)
Handle invites, calendar management, room/meeting setup, attendance tracking, and follow-up emails
Help keep training materials and decks organized, up to date, and on-brand
Collect feedback (e.g., surveys, NPS), maintain basic reports, and share key insights with the L&D team
Support new hire onboarding, including first-day logistics, welcome materials, and basic HR paperwork in partnership with People Ops
Maintain accurate employee records and simple trackers; help with updates to org charts, documents, and internal pages (e.g., Confluence)
Help with HR admin tasks such as standard letters, reports, and documentation
Assist with US benefits administration, including responding to basic employee inquiries, supporting open enrollment logistics, and maintaining benefit documentation
Manage logistics for new hire and anniversary swag, and support our recognition and engagement programs
Handle sensitive information with strict confidentiality
Be a welcoming, professional first point of contact for employees and visitors at our San Ramon HQ
Lead and coordinate onsite meetings and events (e.g., room setup, catering coordination, A/V checks, day-of logistics), including site-specific team building and culture-building events
Partner with facilities, IT, and vendors to keep the office stocked, safe, and running smoothly
Help keep the space clean, organized, and ready for important visitors
Qualification
Required
Operations specialist with experience in at least one of these areas: office coordination, HR/People support, L&D coordination, or similar administrative roles
Highly organized and detail-oriented: you can juggle multiple deadlines, keep track of moving pieces, and follow through reliably
Strong communicator: You write clear, polished emails and feel comfortable communicating with employees and leaders at all levels
Service-oriented and professional: you enjoy helping others, creating a positive experience, and representing the company in person
Tech-savvy: comfortable with Google Workspace (Docs, Slides, Sheets) and eager to learn HR or learning tools (HRIS, LMS, ticketing systems)
Discreet and trustworthy: you handle confidential information with care and good judgment
Growth-minded: excited to learn more about People Operations, L&D, and workplace experience
Benefits
Competitive benefits and perks
Robust training program
Company
Dialpad
First in AI. Best in Agentic.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$450MKey Investors
ICONIQ GrowthSoftBankOMERS Growth Equity
2022-12-21Series F· $50M
2021-12-16Series F· $170M
2020-12-21Series E· $10M
Leadership Team
Craig Walker
Founder & CEO
Brian Peterson
Co-Founder & CTO
Recent News
2026-01-23
2026-01-22
Morningstar.com
2026-01-16
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