MillerKnoll · 3 days ago
Workplace Strategist | Global Research & Planning
Holland, MI
Full-time
Onsite
Senior Level
6+ years expMillerKnoll is a company committed to designing for the good of humankind, redefining modernity for the 21st century. The Workplace Strategist will engage with key stakeholders to provide insight-based expertise and design solutions, connecting organizational outcomes with effective place design strategies.
Design
Responsibilities
Engages key stakeholders at MillerKnoll accounts in consultative conversations, asking questions to identify the aspirations and anxieties that organizations face in creating new spaces
Possesses deep expertise in MillerKnoll’s body of research and is able to conversationally share relevant insights with customers and recommend insight-driven strategy and design solutions
Connects insights and design strategies with customers' business objectives, advising customers on how to use their space more effectively to positively impact their organization
Coordinates with sales leaders and sellers to align sales objectives and account plans with workplace design and strategy deliverables for client engagements
Aligns with market influencers in the A&D and commercial real estate communities to support customers in a collaborative approach
Speaks at regional industry and business events to share MillerKnoll insights and/or co-present customer case studies
Facilitates client/influencer round tables and focus groups in concert with Customer Research to uncover needs and identify trends
Collaborates with GRP Design Strategists and Strategic Response team to help move customers from high-level strategic/conceptual design to more specific product recommendations and RFP responses
Participates as a collaborative member of the Global Research & Planning team to provide market feedback, support other Strategists, inform Customer Research, and test new insight messaging in the market
Qualification
Required
Bachelor's Degree in either place design - Interior Design /Architecture/Facility Design – or social sciences – Psychology/Sociology/Anthropology - preferred
6+ years of experience in workplace strategy, interior design, facility management, or research/consulting services related to place design
Positive, 'can-do' attitude to identify solutions for customers and maintain a healthy team culture within GRP
Possesses a high degree of curiosity, interested in gaining a deep understanding of market trends and research
Active listener, seeking to understand customers and provide assistance with an attitude of service
Team-player, working towards achieving team goals though a participative, supportive relational style
Well-developed written and verbal communication skills, including business writing, professional presentation and facilitation skills
Demonstrated ability to build long-term relationships with customers and business partners, particularly at senior decision-making levels across an organization
Willingness and ability to travel up to 30% of the time
Preferred
Familiarity with contract furniture industry is preferred
Company
MillerKnoll
MillerKnoll is a collective of dynamic brands that comes together to design the world we live in.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andi Owen
President and CEO
John Stratford
SVP Global Ecommerce
Recent News
2026-01-22
2026-01-19
2026-01-17
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