System Administrator (Salesforce) jobs in United States
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Stanford University · 17 hours ago

System Administrator (Salesforce)

Stanford University is seeking an experienced System Administrator to support the implementation and ongoing operation of a Salesforce-based business system. This role involves day-to-day platform administration, collaborating with external partners and internal teams to ensure system stability and user support across various Salesforce modules.

EducationHigher EducationUniversities
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Growth Opportunities
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Responsibilities

Administer Salesforce environments supporting CSP business functions, including user access, security, licenses, authentication (SSO/MFA), and core administrative settings
Configure and maintain platform features, data models, and reporting/analytics access in alignment with approved requirements
Monitor system health, performance, and usage; identify issues, recommend improvements, and support reliable day-to-day operations
Serve as a primary point of contact between users, business partners, and technical teams, managing intake, triage, communications, and release coordination
Coordinate testing and deployment of Salesforce seasonal releases, including sandbox validation and stakeholder communication
Perform business and system analysis to assess production issues, enhancements, patches, and upgrades using logs, audit trails, integrations, and data quality indicators
Document issues, root causes, and resolutions to support efficient troubleshooting and knowledge sharing
Monitor transactional workflows and data processing to ensure continuity of service
Collaborate with business partners to gather, document, and refine system requirements and process improvements
Evaluate, prioritize, and implement enhancements, balancing platform capabilities, risk, and long-term maintainability
Configure Salesforce objects, automations, validation rules, workflows, and related features; develop and support test plans, UAT, rollout, and post-deployment validation
Partner with developers and implementation teams to review designs, validate solutions, coordinate sandbox usage, and support deployments
Support release readiness, post-release monitoring, and stabilization; communicate change impacts and expectations to stakeholders
Maintain system documentation, configuration records, and functional specifications in alignment with SDLC practices to support auditability and operational continuity
Support data governance, security, privacy, backlog planning, prioritization, and status reporting in alignment with university policies and applicable regulations

Qualification

Salesforce ecosystemSalesforce Administrator CertificationSalesforce Development ToolsSalesforce APIData mappingConversionSoftware development life cycleCollaboration toolsCommunication skillsProblem-solvingTime management

Required

Bachelor's degree and eight years of relevant experience, or combination of education, training, and relevant experience
Demonstrated ability with the Salesforce ecosystem and modules
Strong capabilities in the following: data mapping and conversion, table structure knowledge, running and analyzing traces, configuration settings, page customizations, security updates, custom coding logics, issues analysis and recommendations, running data queries, documentation skills, test scripts development, functional analysis, coordination of user acceptance and sign-off, business process improvement, fit/gap analysis, requirements documentation and process flow charting, presentation of options and solutions facilitation
Strong understanding of the software development life cycle
Strong verbal and written communication skills
Ability to work effectively and collaboratively with minimum direction
Ability to establish effective, ongoing relationships with clients, staff and management
Ability to manage multiple priorities and adapt to changing deadlines in a dynamic environment
Salesforce Administrator Certification (ADM-201) required or achievable within 12 months

Preferred

Ability to take business requirements and formulate Solution Design
Demonstrable proficiency in Salesforce administrative configurations
Demonstrable proficiency with Salesforce Development Tools
Demonstrable proficiency with Salesforce configuration migrations using Change Sets
Experience with workflow rules, validation rules and assignment rules
Experience with Salesforce API (REST/SOAP/Metadata)
Experience integrating Salesforce with 3rd party system using APIs and web services
Strong knowledge of Commerce Cloud, Education Cloud, Marketing Cloud, Tableau, Data Cloud and other Salesforce modules
Good knowledge of system development tools to support agile development such as Jira
Good knowledge of team collaboration tools such as Confluence and Trello

Benefits

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package.
The Cardinal at Work website ( https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees.

Company

Stanford University

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Stanford University is a teaching and research university that focuses on graduate programs in law, medicine, education, and business.

Funding

Current Stage
Late Stage
Total Funding
$26.52M
Key Investors
National Institutes of HealthCalifornia Institute for Regenerative MedicineGRAMMY Museum
2025-09-08Grant
2025-01-30Grant· $5.6M
2023-08-17Grant

Leadership Team

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Nadia Roumani
Co-founder and Senior Designer, Designing for Social Systems (DSS) Program, d.school
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Howard Wolf
Vice President for Alumni Affairs
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Company data provided by crunchbase