National Hospitality Services · 14 hours ago
Senior Sales Manager - Delta by Marriott Fargo ND
National Hospitality Services is seeking an exceptional Senior Sales Manager for the Delta Hotels by Marriott in Fargo, ND. The role focuses on maximizing banquet space usage and surpassing revenue goals through the development of new accounts and growth of existing hotel accounts, while providing exemplary service to guests.
ConsultingFacility ManagementHospitality
Responsibilities
Understanding the overall market, including competitors, economic trends, and the dynamics of supply and demand
Ensuring that business bookings comply with hotel parameters
Implementing process improvements and best practices
Collaborating with other sales team members to achieve both personal and team revenue goals
Ensuring that business is handed over properly and promptly for quality service delivery
Managing all group business from the hotel’s top accounts
Meeting and exceeding all revenue targets
Assisting in implementing special promotions related to direct sales segments, such as parties or sales blitzes
Preparing required reports in a timely manner
Conducting site inspections throughout the property to maximize revenue by selling all aspects of the hotel, both verbally and in writing, to previous, current, and potential clients
Managing account details to ensure that all aspects of solicitation and closing are complete and documented
Communicating with other departments to ensure proper handling and servicing of accounts
Traveling locally to conduct outside calls, promote the hotel, and review competition reader boards to develop leads
Traveling out of town to solicit business
Preparing information for meetings with clients and entertains them as appropriate based on potential business from those accounts
Representing the hotel at trade shows as specified by the corporate trade show attendance guide, which may involve setting up exhibits that require bending, stooping, lifting, and reading overhead
Assisting with ordering amenities for meeting planners or VIPs
Increasing visibility of the hotel by actively participating in the community
Keeping the immediate supervisor promptly informed of all problems or significant issues
Performing all duties and responsibilities in a timely and efficient manner, following established company policies and procedures, including safety guidelines and local, state, and federal laws and regulations
Always projecting a favorable image of the hotel group and the hotel to the public
Qualification
Required
Demonstrated proficiency with Microsoft Office applications, with intermediate to advanced Word and Excel skills
Extensive skill in development and delivery of sales presentations
Knowledge of travel industry, current market trends, and economic factors
Knowledge of group sales process and how to close a sale
A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for
A collaborative spirit and enjoyment of teamwork
The ability to work a flexible schedule including nights, weekends, and/or holidays
Preferred
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage
Prior exposure to computerized Sales & hotel Property Management Software; experience with OPERA and CI-TY software is a plus
Benefits
Medical, Dental, and Vision Insurance
Vacation and Holiday Pay
Same-Day Pay Available
Employee Assistance Programs
Opportunities for Career Growth and Manager Training Programs
Reduced Room Rates Across Our Portfolio
Third-Party Perks (such as Movie Tickets, Attractions, and More)
401(k) Plan with Company Match
Employee Discounts
Flexible Scheduling Options
Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)