Grand Fitness · 1 day ago
Regional Operations Manager
San Jose, California
Full-time
Onsite
Mid, Senior Level
$77K/yr - $80K/yrGrand Fitness Partners (GFP) operates over 90 Planet Fitness locations and is committed to delivering high-quality fitness experiences. The Regional Operations Manager will oversee multiple club locations, ensuring operational excellence and team development while directly managing one club to enhance customer satisfaction.
Health Wellness & Fitness
Responsibilities
Serve as the General Manager of one club while overseeing 4-6 additional locations
Ensure smooth daily operations by maintaining high service and operational standards
Address facilities maintenance and resolve operational challenges quickly
Drive membership growth and retention through customer engagement and outreach
Ensure clubs maintain cleanliness, safety, and compliance with company policies
Lead, coach, and develop teams to strengthen leadership and operational effectiveness
Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for General Managers and Assistant Managers
Identify and cultivate future leaders within the organization
Reinforce and validate training programs to ensure consistency in team competency and customer service
Manage P&Ls, budgets, and financial performance for assigned clubs
Assist with staffing levels, ensuring each club is adequately resourced for optimal performance
Collaborate with Field Marketing Specialists and General Managers to execute local marketing strategies that drive club growth
Provide on-site support at clubs 2-3 times per week
Support new club openings, ensuring a seamless and successful launch
Ensure compliance with all health, safety, and company policies
Promote a safe and healthy environment for both members and staff
Monitor operational efficiency and drive continuous improvement
Assist with club re-equipment and upgrades as needed
Qualification
Required
Proven experience in multi-unit management, preferably in the fitness, hospitality, or retail industry
Strong leadership and coaching skills with a passion for team development
Financial acumen with experience managing P&Ls and budgets
Ability to travel within the assigned region regularly (2-3 times per week)
Excellent problem-solving and decision-making abilities
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, customer-focused environment
Willing to obtain CPR/AED Certification (training provided by Planet Fitness)
Ability to lift up to 50 pounds
Ability to stand and walk for extended periods
Willingness to work with cleaning chemicals and materials
Capable of working extended hours, weekends, and late evenings
Have reliable transportation. Position requires driver's license check
Benefits
Quarterly bonus opportunity
Company
Grand Fitness
Grand Fitness Partners is a franchise division of Planet Fitness, founded in 2010 by David Bidwell and Scott Linsky, and is is one of the fastest growing franchisees in the Planet Fitness system.
Founded in 2010
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Bidwell
Chief Executive Officer
Ally Spears
Talent Partner
Recent News
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