W. R. Grace · 1 day ago
Sr Technical Sales Manager
Columbia, MD
Full-time
Hybrid
Senior Level, Lead/Staff
$154K/yr - $211K/yr
12+ years expW. R. Grace is a leading global supplier of catalysts, engineered materials and fine chemicals. The Sr Technical Sales Manager will manage technical service and account management for refining catalysts customers, ensuring strong relationships and effective service delivery.
Advanced MaterialsChemicalHardwareInnovation ManagementManufacturing
Responsibilities
Manage sales relationships across multiple Americas‑region accounts; cultivate “trusted advisor” status at all customer levels
Monitor industry/competitive trends to anticipate customer needs and share insights internally
Serve as primary point of contact for all assigned accounts, including national/global accounts
Coordinate with internal teams to ensure logistical, financial, marketing, and legal requirements are met
Ensure timely delivery of products, services, and information
Support forecasting, cash collection, and value‑selling strategies
Maintain accurate weekly forecasts, opportunities, and account data in SFDC; lead pre‑call plans and document key customer meetings
Develop and present proposals that clearly articulate customer value
Analyze operational data using modeling and statistical tools; communicate results across customer levels
Identify and communicate customer needs to support innovation and product development
Leverage product knowledge and technical tools to develop solutions that create mutual value
Serve as SME on FCC asset optimization and catalyst technology
Conduct technical seminars, customer training, and support strategic account planning
Collaborate with Marketing, R&D, and cross‑functional teams on product development, best practices, and standardized protocols
Represent Grace at technical and commercial industry events while staying current on refining trends
Ensure all work is performed safely and ethically
Qualification
Required
Bachelor's degree in chemical engineering or related technical field
Minimum 12 years of experience in the Refining Industry with at least 5 years of FCC experience
5+ years of experience in value focused sales/service in the refining industry
Strong organizational, communication, and presentation skills; able to tailor messaging to varied audiences
Effective working independently or in teams in a remote environment; able to travel up to 50%
Solid understanding of refining technology, operations, economics, and value‑proposition development
Knowledge of refinery structures and customer decision‑making processes
Proficient in simulation modeling (Petrosim/Profimatics)
Preferred
Master of Business Administration or advanced degree
Strategic thinker who uses metrics to drive sales performance
Skilled at building customer relationships and integrating customer needs into sales and product plans
Results‑driven, high‑energy leader with strong analytical and motivational skills
Collaborative, persuasive team contributor committed to continuous learning
Able to design and execute strategies to achieve business objectives
Strong customer focus and proficiency with PC tools, including Salesforce.com
Benefits
Medical, Dental, Vision Insurance
Life Insurance and Disability
Grace Wellness Program
Flexible Workplace with maximum overlap with the core hours
Retirement Plans
401(k) Company Match
Paid Vacation and Holidays
Parental Leave
Tuition Reimbursement
Company Donation Match Program
Company
W. R. Grace
Grace, a Standard Industries company, is a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$0.4M2021-04-26Acquired
2017-12-07Post Ipo Debt· $0.4M
1953-01-01IPO
Leadership Team
William Agne
Chief Financial Officer (CFO), Specialty Catalysts
Kerrie L. Wolfe
SVP HR and Communications, Chief Human Resources Officer
Recent News
2025-11-03
2025-10-14
Company data provided by crunchbase