Dexian · 22 hours ago
Service Analyst (Mortgage)
Fort Worth, TX
Full-time
Onsite
Mid Level
$39K/yr - $41K/yr
3+ years expDexian is a financial services company seeking a detail-oriented Service Analyst to support cash processing, disbursements, and research. The role involves managing cash transactions, escrow accounts, and mortgage servicing processes while collaborating with multiple teams and ensuring compliance with internal controls.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Courtney Jones
Responsibilities
Process cash disbursements, including refunding overages to clients
Handle stop payments, reversals, and research related to cash transactions
Manage incoming and outgoing checks with accuracy and attention to detail
Perform cash posting and reconciliation activities
Multitask across high-volume workflows while meeting deadlines
Follow established procedures with side-by-side training support
Perform escrow analysis for taxes and insurance
Process tax and insurance disbursements, including one-off payments
Make direct payments to counties and taxing authorities
Research and follow up on delinquent tax items
Support loan system maintenance and workflow management
Conduct outbound calls to clients and respond to internal inquiries
Collaborate across multiple teams as business needs shift
Maintain accurate documentation and records
Ensure compliance with internal controls and procedures
Qualification
Required
Associate degree or equivalent experience (3–6 years)
Previous experience in banking, cash transactions, or mortgage servicing
Strong understanding of checks, cash posting, reversals, and stop payments
Proficiency in Microsoft Office Suite, especially Excel
Excellent verbal and written communication skills
Strong multitasking, time management, and problem-solving abilities
High attention to detail and accuracy
Preferred
Mortgage servicing experience (residential or commercial)
Escrow experience (taxes and insurance)
Cash accounting or Accounts Receivable (AR) experience
Commercial real estate loan servicing background
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase