Dispatcher jobs in United States
cer-icon
Apply on Employer Site
company-logo

Propark Mobility · 2 days ago

Dispatcher

Propark Mobility is a company specializing in parking services, and they are seeking a Dispatcher to lead and direct shuttle operations. The role involves serving as central control for vehicle communications, monitoring shuttle performance, and ensuring effective communication among team members.

HospitalityParkingRetail

Responsibilities

Leads and directs shuttles, accountable based on assigned duties and tasks as directed
Serves as central control for day-to-day vehicle communications, trip routing, and handling emergency situations
Diligently monitors shuttles to include on time performance, vehicle pull-outs, and properly documents rider no-shows
Meets with the account manager on a regular basis to discuss KPI’s goals and objectives for the department, and ensure that goals are being met or exceeded
Promotes a teamwork environment and effective communication between Dispatchers, Supervisors, and Operators
Coordinate problem resolution among Operators, Supervisors, and Public
Communicate clear direction and response over radio with operators and supervisors utilizing established radio codes
Influences positive employee morale and quality customer service
Monitors operator sign-in and sign-out utilizing computer-aided dispatching and routing tools
May be required to drive in service when required
Provides superior customer service and communications skills
Documents service disruption issues utilizing the dispatch log
Ensures accurate assignment of vehicles and Operators
Ability to follow company and agency policies and procedures
Other duties as assigned or requested

Qualification

Dispatching experienceCustomer service skillsComputer-aided dispatchingProblem resolutionFollow policiesTeamworkEffective communication

Required

You are at least 21 years old
Must have a valid DMV driver's license, for at least 3 years
High School Diploma or equivalent
Ability to work an assigned schedule, which may include weekends, nights, early mornings, and holidays
Ability to secure wheelchairs, bend, push and pull up to fifty pounds
Clean driving record with a minimum of three (3) years driving history

Preferred

One (1) year of related experience in a Paratransit, Fixed Route or Demand Response environment preferred

Benefits

Free Parking!!
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates

Company

Propark Mobility

twittertwittertwitter
company-logo
Propark Mobility provides the most premium, professional, and innovative management services in the parking industry.

Funding

Current Stage
Late Stage
Total Funding
$0.4M
2014-02-12Seed· $0.4M

Leadership Team

leader-logo
David Schmid
Chief Executive Officer
linkedin
B
Brian Cannon
Senior Vice President
linkedin
Company data provided by crunchbase