829 Studios · 21 hours ago
Senior Account Manager, Client Services
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $110K/yr
5+ years exp829 Studios is a Boston-based integrated digital marketing agency focused on helping organizations achieve their goals. The Senior Account Manager will serve as the primary contact for clients, managing relationships and executing digital marketing programs across various channels.
AdvertisingConsultingDigital MarketingEmail Marketing
Responsibilities
Act as a client-facing consultant to identify, develop, and execute digital marketing campaigns and programs for enterprise clients
Serve as the primary point of contact for assigned clients, managing day-to-day communication and overseeing all account-related activities
Own or support account strategy development and needed refinement over the course of client relationship on at least 80% of your accounts
Work with clients and internal team members to ensure consistent client success, leading multiple accounts, offering strategic counsel to clients, and providing mentorship and direction to junior teammates
Develop and maintain a strong understanding of each client's business objectives, industry, and target audience
Ensure consistent account performance against all defined KPIs, overseeing communication of results and providing analysis
Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects
Ensure speed and accuracy across all client correspondence
Work closely with leadership team to regularly review account performance and identify opportunities for account growth
Manage the overall financial health of assigned accounts, including forecasting, budgeting, and invoicing
Develop and maintain strong relationships with key stakeholders within client organizations, including senior-level executives and decision-makers
Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing
Support new business efforts, with the ability to confidently take initial intro calls with prospects as needed, develop new business content, and pitch as senior account lead and/or strategy lead for new business presentations
Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career development
Support development and growth of a strong agency culture by actively participating in team outings and engagement opportunities, including team brainstorms, trainings and planning sessions
Qualification
Required
Minimum of 5 - 7 years of experience in marketing account management in an agency
Strong knowledge of digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
Ability to manage multiple projects simultaneously and meet tight deadlines
Experience with project management tools and software
Proven track record of driving revenue growth and developing long-term client relationships
A “lean in” personality willing to immerse themselves in learning the client's business
Benefits
Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA.
Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
Continuing Education. Receive a personal budget to attend events and conferences.
Company
829 Studios
829 Studios is a digital marketing agency that offers branding, design, email marketing, SEO, and web development services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-09-01Private Equity
Leadership Team
Nick Riotto
Board Member, Co-Founder
Peter Ross
Founding Partner
Recent News
2024-05-28
Seeking Alpha
2023-06-21
Company data provided by crunchbase