Enterprise Account Manager jobs in United States
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Tive · 1 day ago

Enterprise Account Manager

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

Tive is a company that innovates to ensure shipments are delivered on time and in full. As an Enterprise Account Manager, you will act as a strategic consultant for enterprise-level customers, focusing on customer satisfaction, retention, and loyalty by optimizing product adoption and tracking value derived from Tive’s solutions.

Enterprise SoftwareInternet of ThingsShippingSoftwareSupply Chain Management

Responsibilities

Onboarding new clients
Evaluating and analyzing customer needs
Cultivating healthy customer relationships
Managing customers product and service orders
Managing customer contract renewals
Promoting customer loyalty and building trust and transparency with clients
Acting as a customer advocate by re-engaging customers who seem to be inactive
Maintaining client retention

Qualification

Enterprise Account ManagementCustomer SuccessB2B SaaS experienceShipping logisticsCross-functional collaborationData-driven insightsCustomer-service attitudeCommunication skills

Required

2+ years in an Enterprise Account Management/Customer Success role, preferably in B2B SaaS companies
Success in optimizing products and services based on client needs
Demonstrated success working with cross-functional teams and building strong relationships internally and externally
Proven track record of delivering results (including revenue targets) and significantly contributing to Customer revenue retention
Strong communication skills
A passion for data-driven insights
A solutions-oriented, customer-service and can-do attitude

Preferred

Bachelors' Degree in a related field preferred
Experience working in shipping logistics is a plus

Benefits

Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
Office-based or hybrid options. Your choice.
A chance to join what may very well turn out to be the most important company in your career.
The autonomy and resources to build what you know how to build.
Work with a committed global team that have each others back.

Company

Tive

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Tive develops a hardware and software platform designed to track the conditions of shipments.
dateFounded in 2015
location
Boston, Massachusetts, USA
people-size201-500 employees
web-link
https://tive.com

Funding

Current Stage
Growth Stage
Total Funding
$141.93M
Key Investors
The Lightsmith GroupPlug and PlayAVP
2026-01-02Series Unknown· $20M
2025-01-09Series C· $40M
2022-08-18Non Equity Assistance

Leadership Team

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Krenar Komoni
Founder & CEO
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Martin Forest
VP of Technology
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Recent News

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2026-01-21
New Private Markets
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2026-01-16
FinSMEs
Tive Raises $20M in Funding
2026-01-16
Company data provided by crunchbase