Park National Bank · 13 hours ago
Mortgage QA Specialist I
Ohio, United States
Full-time
Hybrid
Entry Level
2+ years expPark National Bank is seeking a Mortgage QA Specialist I to ensure the accuracy of loan information and adherence to regulatory guidelines. The role involves verifying loan documents, generating reports, and maintaining compliance with bank policies.
BankingFinanceFinancial ServicesLending
Responsibilities
Verify loan information on the core system aligns with appropriate e-file loan documents for accuracy
Generate and monitor reports, resolve exceptions according to department procedures, and maintain thorough documentation of all decisions
Maintain up to date knowledge of mortgage loan product characteristics and apply accordingly to identify incorrect information and communicate any mapping, training or operational issues to supervisor
Accurately interpret and apply applicable government regulations and bank guidelines (RESPA, Reg Z, Homeowners Protection Act, HMDA, HOEPA, Ohio Revised Code, etc.) to all related functions of the position
Analyze and review retail loan products (mortgage and home equity) according to the corporate compliance checklist and resolve identified exceptions
Enlist appropriate stakeholders to provide information required to complete the mortgage loan file
Develop, monitor and assess test plans and report for daily tasks
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned
Qualification
Required
High School Diploma or equivalent required
Verify loan information on the core system aligns with appropriate e-file loan documents for accuracy
Generate and monitor reports, resolve exceptions according to department procedures, and maintain thorough documentation of all decisions
Maintain up to date knowledge of mortgage loan product characteristics and apply accordingly to identify incorrect information and communicate any mapping, training or operational issues to supervisor
Accurately interpret and apply applicable government regulations and bank guidelines (RESPA, Reg Z, Homeowners Protection Act, HMDA, HOEPA, Ohio Revised Code, etc.) to all related functions of the position
Analyze and review retail loan products (mortgage and home equity) according to the corporate compliance checklist and resolve identified exceptions
Enlist appropriate stakeholders to provide information required to complete the mortgage loan file
Develop, monitor and assess test plans and report for daily tasks
Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Occasional travel to headquarters in Newark, Ohio (or Zanesville) for department meetings required
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Organizational Skills/Detail Oriented
Problem/Situation Analysis
Ability to influence others
Ability to build collaborative relationships
Ability to work as part of a team
Ability to work independently
Preferred
2 Years of mortgage experience preferred
Company
Park National Bank
Banking is about relationships more than money. We’re a family of successful community banking teams led by strong, local leadership.
Founded in 1992Newark, Ohio, USA
1001-5000 employees
H1B Sponsorship
Park National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
Funding
Current Stage
Late StageLeadership Team
Samir Sanghvi, CISSP, GISP, GSTRT
Chief Technology Officer
Brady Burt
CFO
Recent News
2025-10-31
2025-10-28
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