Sentral · 13 hours ago
Luxury High-Rise Sales Specialist
San Francisco, CA
Full-time
Onsite
Entry Level
1+ years expSentral is a network of communities redefining the way people live. The Sales Specialist is responsible for ensuring a positive customer experience, leasing available homes efficiently, and marketing the property while maintaining compliance with regulations and policies.
CommercialCommunitiesHospitalityReal EstateResidential
Responsibilities
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Establish rapport with residents and guests so they always feel loved
Oversee the daily leasing responsibilities of the community in accordance with company policies and standards
Oversee and coordinate welcoming new residents and guests
Assist with office management and clerical tasks
Record and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed manner
Complete opening and closing procedures
Complete lease applications and assist with verification of application information; inform prospective residents of results
Inform maintenance team of any need for repair or cleaning
Maintain and store documentation effectively
Liaise with residents and guests to provide information and address their questions and concerns
Advertise available homes and conduct property tours as part of marketing activities
Provide backup for Experience team and homeshare efforts related to guest check-ins and outs
Accept rent payments, security deposits and other applicable fees
Follow all local, city and federal regulations
Maintain compliance with Fair Housing requirements and all applicable laws, codes and ordinances
Assist in conducting market surveys and shop competitive communities
Perform other related duties and assignments as needed and assigned
Qualification
Required
High School Diploma or equivalent required; some college preferred
Minimum of one-year of experience in a customer service-related industry and one-year of apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred
Must possess strong attention to detail and sales ability
Demonstrated ability to support and contribute to community team
Strong oral and written communication skills
Great time management skills
Strong decision-making and problem-solving skills
Computer literate with capability in email, MS Office and related communication tools
Willingness to participate in training in order to comply with new or existing laws
Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem
Ability to work a flexible schedule, including evenings and weekends
Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you) , and HSA and FSA options to set aside pre-tax dollars.
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
Company
Sentral
Sentral is a network of residential communities that consists of designer apartments with in-built workspace and rooftop pools.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd A. Butler
Chief Technology Officer
Jenni Beltran
People Team Business Partner
Recent News
2025-10-09
2024-05-24
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