Charter Global · 1 day ago
Data Center
Charter Global is seeking a Data Center Technician to provide troubleshooting and maintenance for Dell products at customer sites. The role involves executing plans from Dell engineers, managing parts, and ensuring server functionality through testing and firmware upgrades.
Responsibilities
Provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site
Triage issues with direction from Dell Support
Execute plan of action from Dell Domain Engineer/L3
Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
Reseating parts, swap or replace parts
Server Testing and validation (running diagnostics, capturing and uploading logs)
Upgrading Firmware as needed
Parts locker management, manage inbound and outbound parts
Spare parts management, separate from parts locker (during CW server deployments)
Parts return to Dell
Qualification
Required
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 4-6 years' experience in area of responsibility
Company
Charter Global
IT Services & IT Consulting
H1B Sponsorship
Charter Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (19)
2022 (18)
2021 (19)
2020 (44)
Funding
Current Stage
Late StageRecent News
Business Insider
2025-10-17
EIN Presswire
2025-08-01
Company data provided by crunchbase