Upperline Health · 22 hours ago
Care Navigator (Outbound)
United States
Full-time
Remote
New Grad, Entry LevelUpperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. The Care Navigator will support a team of clinicians in delivering complex plans of care, providing telephonic and administrative support to coordinate care delivery for patients.
Health CareHospitalPersonal Health
Responsibilities
Conduct telephonic communication with Upperline patients and their families, including triaging incoming calls and initiating proactive outreach calls at the request of Upperline clinicians
Develop, implement, and manage patient care plans, while collaborating with patients monthly to establish and work toward individual health goals
Provide care coordination by acting as a liaison between patients, their families, and providers, ensuring clear and timely communication across the care team
Advocate for the patient's needs by providing education and resources while helping them navigate the healthcare system
Communicate and refer to support staff based on the patient's needs
Various clinical and administrative tasks including scheduling in home, clinic, and telehealth patient visits
Participation in weekly interdisciplinary team meetings
Other related duties as deemed necessary by Upperline Health
Qualification
Required
Associates degree or higher education
Additional education/certification as a BSW, CNA, LPN, or MA highly required
Prior healthcare experience, ideally serving chronically ill patients, required
Strong customer-service orientation
Exceptional organizational skills and ability to multi-task
Self-starter with an entrepreneurial spirit and demonstrated problem solving skills
Strong writing, Word, Excel, and database management skills
Extremely strong work ethic
Preferred
Bilingual English/Spanish
Benefits
Comprehensive medical, dental and vision plans
401K (matching)
PTO
Parental leave
Company
Upperline Health
Upperline Health has a variety of services to improve the lives of their patients.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$149.58MKey Investors
CrestlineSilversmith Capital Partners
2025-02-28Undisclosed· $12.22M
2023-06-07Private Equity· $58.35M
2023-05-09Private Equity· $28.35M
Leadership Team
David Thorpe
CEO
Matthew Pizzi
Chief Development Officer
Recent News
Upperline Health
2025-02-18
2025-02-18
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