Information Technology Analyst 1 jobs in United States
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New Jersey Courts · 11 hours ago

Information Technology Analyst 1

New Jersey Courts is seeking a motivated Information Technology Analyst 1 to join their IT Division, which focuses on providing excellent service to the public. The role involves troubleshooting helpdesk calls, configuring client workstations, and providing technical support for various IT services.

GovernmentLegalNon Profit

Responsibilities

Answer IT help desk calls, provide technical support, PC administration, and perform basic troubleshooting along with prompt and efficient resolution of problems
Provision user accounts and process user account changes
Working independently as well as collaboratively on various ongoing IT projects with IT Staff, other Vicinage Division staff and other agencies as required
Install, configure, deploy, and move computers and peripherals (must be able to lift up to 30-50Ibs.) , as well as associated operating systems and application software
Provide technical support for video conferencing and multimedia presentations
Perform basic VOIP phone administration
Configure and support mobile devices
Develop and maintain IT documentation for IT staff and end-users

Qualification

Technical supportVideo conferencingOperating systems installationMicrosoft TeamsWindows 11Office 365Customer serviceAnalytical skillsMobile device supportCollaborationDocumentation

Required

Graduation from an accredited college or university with an associate degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity
Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits
A bachelor's or associate degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education
A bachelor's or master's degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date
Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service

Preferred

Knowledge of various computer systems and video conferencing applications including, but not limited to Microsoft Teams, Zoom, Windows 11, and Office 365, is strongly preferred

Company

New Jersey Courts

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New Jersey Courts is a government institution that offers legal proceedings, criminal trials, assistance and case resolution.

Funding

Current Stage
Late Stage

Leadership Team

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Antoinette Rinaldi
DIRECTOR HUDSON COUNTY IDRC
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Gilberto Velasquez
Assistant Chief Probation Officer
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