First Citizens Bank · 9 hours ago
Operations Analyst (Insurance)
Morristown, NJ
Full-time
Onsite
Entry Level
2+ years expFirst Citizens Bank is seeking an Operations Analyst to support the Equipment Finance insurance department operations. The role involves monitoring the insurance portfolio, ensuring data integrity, performing system change testing, and generating reports for the insurance services team.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Develops database reports as required by insurance services team members
Runs monthly portfolio management reports for department management
Runs weekly audit reports validating that the data received from the insurer is accurate
Runs weekly portfolio audits to identify any issues with respect to insurance status to be addressed by insurance administrators
Maintains process documentation
Monitors weekly data transmissions between FCB and insurer
Performs monthly data reconciliations between FCB and insurer
Processes all insurance error reports received from FCB and insurer systems to filter the relevant issues that need to be reviewed and addressed by insurance administrators
Works with internal IT groups to perform testing on all system changes made internally with respect to insurance processes
Works with insurer IT groups to perform testing on all insurer system changes
Performs failover testing during business continuity failovers
Coordinates insurance processing with Infolease team
Qualification
Required
Bachelor's Degree and 2 years of experience in Insurance Services
High School Diploma or GED and 6 years of experience in Insurance Services
Leasing experience
MS Access (intermediate)
Business analysis and testing skills (intermediate)
MS Excel (advanced)
Report development experience
Ability to manage multiple projects at a time
Preferred
Insurance experience
Knowledge of InfoLease
Project management experience
Sharepoint experience
SQL (basic)
Data analysis skills
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase