Product Group Lead, Consumer Deposits & Payment Products (Servicing & Engagement Strategy & Capability Lead) jobs in United States
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TD Securities · 7 hours ago

Product Group Lead, Consumer Deposits & Payment Products (Servicing & Engagement Strategy & Capability Lead)

TD Securities is one of the world's leading global financial institutions, and they are seeking a Product Group Lead to provide strategic direction in developing and implementing the Bank's consumer deposits and payment products. The role involves managing product strategies, leading a team, and driving improvements to enhance customer experience and operational efficiency.

BankingFinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Provides strategic direction in developing and implementing the Bank's products, services, programs and projects including features, benefits and characteristics that meet customer needs. Responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio
Acts as the expert on the market and maintains vigilance gathering industry expert opinions and qualitative market data for different market segments
Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled
Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation. Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables
Manages the identification of competitive offerings in the market and their strengths and weaknesses. Prioritizes the presence and relative importance of key product deliverables
Determines the methodology to quantify market analysis to look at internal measurements and product performance to determine how the product impacts the Company operations including product life cycle, quality, technical support, marketing programs and sales support
Oversees the creation of product roadmaps to illustrate the vision for the product. Plans product solutions that meets our clients needs
Ensures the creation of scenarios to describe the evolving changes within the market and illustrate why product features/ benefits are necessary for acquisition and retention
Directs market research projects and recommends methods for growing existing markets and developing opportunities for customer products and services
Consults and advises executive management on the marketing initiatives related to major Company activities
Studies, analyzes and reports on quality of service, customer attitudes, economic conditions and government controls with respect to their effect on sales of existing or proposed products and services. Collaborates with business lines in establishing new services and products
Demonstrates effectiveness in creating and using conceptual frameworks to structure the develop insights into the consumer; as a result, demonstrates a high level of analytical rigor in formulation of product insights
Ensures the team effectively implements and monitors product/segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience
Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)
Partners with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scale
Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyze challenges and identify areas of opportunity through customer research, focus groups, and external secondary research; facilitate ideation sessions and build necessary business cases for NPD, identifying solutions and building stronger plans for growth
Ensures all products are in compliance and meet all regulatory requirements
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Qualification

Product managementStrategic directionMarket analysisFinancial managementCustomer engagementCompetitive intelligenceProject managementAnalytical skillsCommunication skillsProblem-solvingRelationship buildingNegotiation skills

Required

Bachelor's degree or progressive work experience in addition to experience below
10+ years related experience required
Proven senior management leadership skills to lead a team of product management experts
Ability to develop and effectively drive product strategies throughout the organization
Proven experience in product research, product analysis and development, forecasting, pricing and competitive intelligence
Superb communication, problem-solving and decision making skills with ability to effectively communicate with executive management
Proven ability to build strong collaborative business relationships
Demonstrated ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence mass change management
Experience in leading project management and delivering on time and within budget
Proven experience in product pricing, financial statements and ensuring budget targets are met or exceeded
Expert knowledge of current and emerging competitor and market trends
Ability to exercise sound judgement in making decisions
High proficiency in preparing and managing budgets and P&L
Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
Ability to handle confidential information with discretion

Preferred

Deep experience in consumer deposits, with exposure to servicing, engagement, or lifecycle-based strategies
Track record of leading complex, multi-workstream initiatives and driving meaningful change
Strong strategic thinking skills, with the ability to turn broad direction into clear, actionable plans
Effective relationship builder who can navigate ambiguity and align diverse stakeholders
Experience working closely with technology and delivery partners to bring capabilities to life

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

TD Securities

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TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.

H1B Sponsorship

TD Securities has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (49)
2023 (37)
2022 (31)
2021 (27)
2020 (30)

Funding

Current Stage
Late Stage

Leadership Team

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Rona Ambrose
Deputy Chairwoman
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Company data provided by crunchbase