JPMorganChase · 16 hours ago
Client Service Associate I - Cash Settlement
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
New Grad, Entry Level
$65K/yr - $88K/yrJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. As a Client Service Delivery Associate I, you will provide exceptional customer service and operational support, addressing client inquiries and processing transactions while contributing to team objectives and enhancing client relationships.
Asset ManagementBankingFinancial Services
Responsibilities
Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy
Protect both the client and the institution from potential financial and reputational damage
Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes
Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations
Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery
Qualification
Required
Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships
Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact
Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations
Preferred
Ability to analyze a process and recommend ways to improve quality, control, and efficiency
Drive continuous improvement initiatives for high-quality client experiences
Experience in client-facing roles working across multiple business areas and/or functions to deliver results
Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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