KinderCare Learning Companies · 1 day ago
Manager, UX/UI Design - Fully Remote!
KinderCare Learning Companies is an early childhood education provider recognized with the Gallup Exceptional Workplace Award. They are seeking an experienced UX/UI Manager to lead their UX practice across multiple digital products, ensuring high-quality design and effective cross-functional collaboration.
Education Management
Responsibilities
Define and own UX ways of working across the product lifecycle, from discovery through delivery
Establish clear expectations for UX deliverables at each phase (e.g., wireframes, low-fidelity designs, high-fidelity production designs)
Implement and facilitate structured design reviews to ensure quality, alignment, and clear definitions of 'done'
Brainstorm and socialize UX principles that guide design decisions across products
Support 3–4 products, including customer-facing websites/portals and internal tools used by call center teams
Ensure high-quality, development-ready design output across all supported products
Lead all aspects of the translation of strategy and wireframes into pixel-perfect, production-ready designs, particularly for large initiatives such as website redesigns
Serve as the final reviewer and approver for UX deliverables, including the design system
Proactively establish and maintain effective relationships with Product Managers and Engineering leaders
Confidently challenge partners when UX quality, readiness, or user outcomes are at risk
Clearly communicate the value and role of UX to collaborators in group and leadership settings
Own UX intake, prioritization, and backlog management in partnership with Digital Product Leadership
Forecast UX capacity and bandwidth 1–3 months ahead and set realistic delivery expectations
Be accountable for delivery predictability, not just design output
Directly lead and develop 2+ full-time UX designers, including coaching, feedback, and performance management
Foster a positive team culture that supports engagement, accountability, and continuous improvement
Serve as the internal owner of the design system, with final approval authority over changes and usage; own the relationship, prioritization, and governance model with a third-party design agency
Ensure consistent application of the design system across products
Qualification
Required
5+ years of experience in UX, product design, or related fields
Prior experience managing designers and leading a UX practice or function
Proven ability to define and operationalize UX processes in a product-driven environment
Strong facilitation and communication skills, especially in cross-functional and stakeholder settings
Comfort owning decisions, setting direction, and challenging partners constructively
Experience delivering high-fidelity, development-ready designs in collaboration with engineering teams
Preferred
Experience working across multiple product types and stakeholder groups
Experience managing or partnering with external design agencies
Familiarity with design systems and governance models
Background in environments where UX maturity is evolving or being formalized
Benefits
Discounted child care benefits
Medical, dental, and vision benefits for your family (and pets, too!)
Employee assistance programs
Health and wellness programs
Paid time off
Discounts for work necessities, such as cell phones
Company
KinderCare Learning Companies
Transform lives—including yours—with the nation’s leading provider of early childhood education and child care.
Funding
Current Stage
Late StageRecent News
2022-04-30
Company data provided by crunchbase