Rubrik · 5 hours ago
IT Systems Administrator
Palo Alto, CA
Full-time
Onsite
Mid, Senior Level
$128K/yr - $192K/yr
5+ years expRubrik is a company focused on data protection and cyber resilience, and they are seeking a motivated IT Systems Administrator to join their IT team. This role involves maintaining critical infrastructure, providing technical support, and ensuring system compliance while collaborating with various teams to enhance business processes.
Cloud ComputingCloud Data ServicesData ManagementInformation TechnologySecuritySoftware
Responsibilities
Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at Rubrik
Coordinate repair and recovery efforts for system failures across various Enterprise Tools and engage with the impacted teams and other stakeholders as needed
Collaborate with senior system administrators and other IT team members on business critical projects and initiatives
Assist with driving the implementation of AI tools across the organization
Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across Rubrik’s Enterprise Tools
Serve as a primary point of contact for Rubrik’s FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity
Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production
Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details
Assist with asset management, including tracking inventory of hardware and software
Providing premium and proactive technical assistance to Rubrik’s senior leadership, executives, and their administrative staff in a fast-paced environment
Serve as a primary point of contact for Rubrik’s executive assistant team
Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences
Create and publish knowledge base articles for complex or novel issues lacking existing documentation. Regularly update existing articles to ensure accuracy and relevance
Qualification
Required
Minimum of 5 years of work experience providing front-line IT support or systems administration work
In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads
Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack)
Strong knowledge of IT security best practices and compliance standards
Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at Rubrik
Coordinate repair and recovery efforts for system failures across various Enterprise Tools and engage with the impacted teams and other stakeholders as needed
Collaborate with senior system administrators and other IT team members on business critical projects and initiatives
Assist with driving the implementation of AI tools across the organization
Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across Rubrik's Enterprise Tools
Serve as a primary point of contact for Rubrik's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity
Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production
Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details
Assist with asset management, including tracking inventory of hardware and software
Providing premium and proactive technical assistance to Rubrik's senior leadership, executives, and their administrative staff in a fast-paced environment
Serve as a primary point of contact for Rubrik's executive assistant team
Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences
Create and publish knowledge base articles for complex or novel issues lacking existing documentation. Regularly update existing articles to ensure accuracy and relevance
Preferred
Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset
Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Rubrik
Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization
Excellent customer service skills and the ability to be a self starter
Exposure to IT security best practices
Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier
Benefits
Bonus potential
Equity
Benefits
Company
Rubrik
Rubrik is a data security platform that delivers cyber resilience, cyber posture, and cyber recovery solutions.
1001-5000 employees
H1B Sponsorship
Rubrik has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (147)
2024 (94)
2023 (81)
2022 (111)
2021 (93)
2020 (51)
Funding
Current Stage
Public CompanyTotal Funding
$1.55BKey Investors
MicrosoftMeros Equity Global ManagementBain Capital Ventures
2025-05-11Post Ipo Debt· $1B
2024-10-08Post Ipo Secondary
2024-04-25IPO
Leadership Team
Arvind Nithrakashyap
Co-Founder and CTO
Filip Verloy
CTO EMEA & APJ Rubrik X
Recent News
Help Net Security
2026-01-23
2026-01-22
LogisticsGulf
2026-01-20
Company data provided by crunchbase