Field Service Operations Coordinator USA jobs in United States
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Wärtsilä · 1 day ago

Field Service Operations Coordinator USA

positionFort Lauderdale, FL, US
timeFull-time
remoteHybrid
seniorityMid Level
date3+ years exp

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. They are seeking a Field Service Operations Coordinator to manage the operational execution of service jobs related to maintenance, repair, and upgrades of customer assets, acting as the main point of contact throughout the service lifecycle.

AnalyticsElectronicsEnergyInformation TechnologyMachinery ManufacturingMarine TechnologyRenewable Energy
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Coordinate and monitor multiple Field Service jobs
Plan services, assign resources, and ensure work is executed safely and on schedule
Act as main customer contact throughout service execution
Manage order acceptance, system processing, and Work in Progress (WIP) updates
Oversee service progress, costs, budgets, and job documentation
Support FS teams, workshops, and subcontractors to ensure full scope alignment
Handle scope changes and approvals, including communication with Sales
Review Service Work Reports and conduct job debriefs
Collaborate with internal stakeholders on workload, risks, and operational needs

Qualification

Service managementMechanical industry experienceTechnical communicationLeadership competenciesCustomer-value mindsetProblem-solving skillsCultural awarenessEnglishTeamworkAttention to detail

Required

Bachelor's degree in Engineering/Technical field or 5–10 years of relevant experience
3–5 years of experience in a technical, service‑oriented environment
Experience in mechanical or maritime industries (international scope a plus)
Service management or service team coordination skills
Strong communication, teamwork, and cultural awareness
High cost awareness, customer‑value mindset, and attention to detail
Proficiency in English
Understanding of engineering tools, technical communication, and service management processes
Problem‑solving, decision‑making, and leadership competencies
Successful applicants must be authorized to work in USA without sponsorship
Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire

Company

Wärtsilä

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Glassdoor3.9
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We are a global leader in innovative technologies and services shaping the decarbonisation of marine and energy.
dateFounded in 1834
location
Helsinki, Southern Finland, FIN
people-size10001+ employees
web-link
http://www.wartsila.com/

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
BlackRock
2025-04-16Post Ipo Equity
2023-04-13Grant
2000-01-14IPO

Leadership Team

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Håkan Agnevall
President & CEO
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Company data provided by crunchbase