ID Logistics US · 6 hours ago
IT Technician
Riverside, CA
Full-time
Onsite
Entry Level
$70K/yr - $75K/yr
1+ years expID Logistics US is a leading global 3PL organization dedicated to fostering a dynamic and inclusive work environment. The IT Technician maintains and supports computer and warehouse systems, ensuring optimal functionality and operational performance in a 3PL packaging and fulfillment warehouse.
Transportation/Trucking/Railroad
Responsibilities
Collaborate with cross-functional teams, including business analysts, project managers, development, and stakeholders, to ensure successful project delivery
Develop strategies for short- and long-term goals to meet or exceed expectation of the warehouse operations
Perform system trouble shooting and analysis of warehouse operational equipment and systems
Support PowerShell scripting/automating
Own the relationship with between technical operations and production operations
Package software installations on many computers at a time
Ensure security and privacy of networks and computer systems
Diagnose and resolve technical issues
Set up workstations with computers and necessary peripheral devices (PC’s, USB Peripherals, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Provide orientation and guidance to users on how to operate new software and computer equipment
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Develop and maintain documentation, including design specifications, system modifications, integration plans, and user guides
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
Observe all company safety rules and assist in enforcement as appropriate
Other job duties as assigned
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field
1+ year of IT support experience
Working knowledge of: Microsoft Windows 10 & 11 and Microsoft Server product line
Working knowledge of: Microsoft Office Suite
Working knowledge of: TCP/IP networking, VPN technologies
Working knowledge of: Data backup, virus protection, and network system monitoring
Strong analytical and troubleshooting skills with ability to troubleshoot complex technical issues
Outstanding organizational and time-management skills
Effective communication skills (verbal, written, and presentation)
Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
Solid understanding of computer systems, networks, and internet security principles
Ability to participate in on-call support within a 24/7 operational environment
Preferred
Experience with RF technology
Experience with functional warehouse operations and warehouse systems (WMS)
Strong knowledge of system configuration processes
Benefits
Health, dental, and vision insurance
401(k) matching
And more
Company
ID Logistics US
ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024.
5001-10000 employees
H1B Sponsorship
ID Logistics US has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Stan Schrader [LION]
Chief Executive Officer
Patrick Coughlin
Chief Operating Officer
Company data provided by crunchbase