Stock Supervisor - Sawgrass Mills jobs in United States
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CULT GAIA · 21 hours ago

Stock Supervisor - Sawgrass Mills

Cult Gaia, a lifestyle brand known for its heirloom pieces and accessories, is seeking a Stock Supervisor to support daily business objectives. The role involves overseeing stockroom operations, managing inventory, and providing customer service on the sales floor.

E-CommerceE-Commerce PlatformsLifestyleShopping

Responsibilities

Supervise stock associates and ensure proper training on all company policies and procedures
Make recommendations to Store Manager as necessary to improve store processes
Provide feedback to the Store Manager on stock associate performance issues
Maintain all merchandise in the stockroom by category and ensure that it is labeled appropriately for quick location
Ensure a high level of organization and cleanliness in all areas of the stockroom, including store supplies and fixtures
Manage store supply inventory and create supply orders monthly. Communicate maintenance issues to management in a timely manner
Process shipment receipts quickly and accurately. Verify units received; unpack and process merchandise as appropriate (e.g., hang, fold, or stack)
Process all store-to-store transfers, RA's, and damage/defective transfers efficiently. Confirm all transferred items are accurate and ticketed correctly and in good condition
Maintain accurate Inventory Control records according to company policy and procedures. Participate in quarterly inventory process
Communicate inventory issues to management as soon as they arise
Maintain 2% or less annual shrink results
Organize and conduct weekly cycle counts
Provide a courteous experience for all customers while on the selling floor
Be knowledgeable about inventory levels in the stockroom; conduct customer merchandise checks and refill the floor as needed
Prepare web orders and other charge send packages for shipment appropriately
Maintain accurate UPS records
Assist with housekeeping and other store operations duties as assigned by management
Maintain organization, safety, cleanliness and standards of both front and back of house
Check merchandise and supply deliveries for accuracy prior to receiving in Netsuite, verifying that quantities match packing lists, TO’s etc
Ensure damages/store repairs are processed accurately and at a minimum of once a month
Monitor store supply levels and place bi-weekly/monthly orders
Prep new product for the sales floor, and backstock according to policy and procedure
Analyze inventory levels to request bi-weekly allocation/inventory transfers
Maintain ongoing communication with the store team regarding new arrivals, stock availability, and quality control issues
Ensure damages/store repairs are processed accurately and at a minimum of once a month
Support the sales floor team on replenishment and recovery during peak business hours
Partner with store manager to identify repair and maintenance needs in the store
Assist with online returns and client repairs

Qualification

Inventory ManagementStockroom OperationsCustomer ServiceOrganization SkillsCommunication Skills

Required

Supervise stock associates and ensure proper training on all company policies and procedures
Make recommendations to Store Manager as necessary to improve store processes
Provide feedback to the Store Manager on stock associate performance issues
Maintain all merchandise in the stockroom by category and ensure that it is labeled appropriately for quick location
Ensure a high level of organization and cleanliness in all areas of the stockroom, including store supplies and fixtures
Manage store supply inventory and create supply orders monthly
Process shipment receipts quickly and accurately
Verify units received; unpack and process merchandise as appropriate (e.g., hang, fold, or stack)
Process all store-to-store transfers, RA's, and damage/defective transfers efficiently
Maintain accurate Inventory Control records according to company policy and procedures
Participate in quarterly inventory process
Communicate inventory issues to management as soon as they arise
Maintain 2% or less annual shrink results
Organize and conduct weekly cycle counts
Provide a courteous experience for all customers while on the selling floor
Be knowledgeable about inventory levels in the stockroom; conduct customer merchandise checks and refill the floor as needed
Prepare web orders and other charge send packages for shipment appropriately
Maintain accurate UPS records
Assist with housekeeping and other store operations duties as assigned by management
Maintain organization, safety, cleanliness and standards of both front and back of house
Check merchandise and supply deliveries for accuracy prior to receiving in Netsuite, verifying that quantities match packing lists, TO's etc
Ensure damages/store repairs are processed accurately and at a minimum of once a month
Monitor store supply levels and place bi-weekly/monthly orders
Prep new product for the sales floor, and backstock according to policy and procedure
Analyze inventory levels to request bi-weekly allocation/inventory transfers
Maintain ongoing communication with the store team regarding new arrivals, stock availability, and quality control issues
Support the sales floor team on replenishment and recovery during peak business hours
Partner with store manager to identify repair and maintenance needs in the store
Assist with online returns and client repairs

Benefits

Health, vision, and dental insurance
Paid vacation, sick day and holidays
401k with company matching
Annual clothing allowance and employee discounts on company products

Company

CULT GAIA

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Cult Gaia is a shopping platform that provides clothes, bags, shoes, and other accessories.