Crossover · 22 hours ago
Senior Director of Parent Advocacy, Alpha - $200,000/year USD
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$200K/yr - $200K/yr
5+ years expCrossover is a company focused on transforming education with a bold approach. They are seeking a Senior Director of Parent Advocacy to manage relationships with families in New York City, facilitating discussions and supporting families through complex decisions to enhance enrollment and advocacy.
Information Technology & Services
No H1B
Responsibilities
Managing the complete relationship with NYC families from initial inquiry through enrollment, retention, and sustained advocacy
Facilitating high-impact information sessions and individual conversations that support families through complex, multi-stage decisions
Acting as the principal contact for parent concerns, feedback, and sensitive matters—addressing them decisively and professionally
Generating enrollment growth through on-site engagement, strategic outreach, and thorough integration into the local parent community
Mobilizing satisfied families as advocates and referral sources within NYC's closely interconnected networks
Qualification
Required
Minimum 5 years in client-facing positions serving high-net-worth families (>$1M household income), with accountability for closing or enrolling $5K+ or multi-year commitments
Proven experience supporting families through multi-meeting decision journeys that culminated in signed agreements or documented commitments
Quantifiable outcomes from previous roles, including conversion rates and retention, satisfaction, or referral metrics
Experience autonomously managing a personal lead pipeline or community network from initial inquiry through final decision
Verified ability to coordinate events or services for 25+ high-profile individuals concurrently
Documented experience addressing sensitive issues, complaints, or confidential matters with successful resolution
Current residence in NYC or within a 1.5-hour commute; prepared to work on-site full-time and participate in local events
Legally authorized to work in the U.S. without sponsorship
Preferred
Background in private education, philanthropy, luxury services, hospitality, wealth management, or concierge-level client relations
Pre-existing knowledge of NYC private school systems and parent social networks
Experience representing a mission-driven organization to discerning, high-visibility stakeholders
Company
Crossover
Crossover is a global recruitment company, founded in 2014.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Weinert
COO
Recent News
2025-04-12
Geeky Gadgets
2025-01-24
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