Tavant · 18 hours ago
Field Service - Product Manager
United States
Full-time
Remote
Senior Level
5+ years expTavant is seeking a Product Manager – Field Service & AI Innovation to define and deliver their product roadmap. This role involves collaborating with various teams to solve high-value problems in the service lifecycle with AI-native solutions.
Artificial Intelligence (AI)Information ServicesInformation TechnologyIT ManagementMachine LearningRetailSoftware
Hiring Manager
Rebecca Ranjit
Responsibilities
Own the product strategy and roadmap for AI-driven field service capabilities
Identify and prioritize high-impact AI use cases across technician experience, scheduling optimization, predictive maintenance, knowledge management, and customer engagement
Work closely with engineering and data science to translate AI/ML capabilities into practical workflows
Partner with customers, prospects, and industry leaders to gather insights and validate ideas
Define clear KPIs and success metrics (adoption, efficiency gains, cost savings)
Stay ahead of the market—analyze competitors, trends, and evolving AI capabilities in FSM
Contribute to thought leadership (blogs, events, webinars) to position the product as a category leader
Qualification
Required
5–8+ years of product management experience, ideally in Field Service Management, Service Lifecycle Management, or Aftermarket Solutions
Exposure to AI/ML applications in enterprise software (e.g., optimization, recommendation systems, conversational AI)
Strong understanding of FSM workflows: scheduling/dispatch, mobile technician enablement, service contracts, parts & warranty
Excellent skills in roadmap planning, stakeholder alignment, and customer discovery
A balance of strategic vision and execution detail —you can zoom out and zoom in with ease
Strong communicator who can influence cross-functional teams and industry stakeholders
Company
Tavant
Tavant specializes in software solutions and products powered by AI and ML algorithms. SLM and Warranty Management software
1001-5000 employees
H1B Sponsorship
Tavant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (135)
2023 (107)
2022 (187)
2021 (141)
2020 (155)
Funding
Current Stage
Late StageLeadership Team
Rohit Jain
CIO
Recent News
2026-01-22
Company data provided by crunchbase