NEOGOV · 14 hours ago
Income Maintenance Caseworker II-Adult Medicaid
Lillington, NC
Full-time
Onsite
Entry Level
$45K/yr - $45K/yr
2+ years expNEOGOV is looking for an Income Maintenance Caseworker II for the Adult Medicaid program within Harnett County's Department of Social Services. The role involves determining initial eligibility for the Adult Medicaid program, coordinating workflow, and ensuring compliance with guidelines and procedures.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Work involves functions such as intake, review and process of the Adult Medicaid applications to determine eligibility
In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial and employment
Employees are involved in processing clients' information through the verification of all documents obtained during intake
The employees' responsibility for determining the clients' continued eligibility for Adult Medicaid will depend upon the function performed
Employees balance workloads within Adult Medicaid unit and coordinate overall workflow
Work requires employees to develop procedures and to make minor organizational changes and recommend other changes to improve efficiency
Employees refer to the Adult Medicaid manuals in performing all functions required to complete the eligibility determination process
Guidelines are subject to periodic and frequent changes
Employees also utilize agency procedural guides in accomplishing the work
Correspondence and memoranda from State regulatory agencies are also used in interpreting policy directives
Qualification
Required
Good mathematical reasoning and computational skills
Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures
Ability to understand the needs and problems of clients/applicants
Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant
Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience
Benefits
Health, dental, vision and life insurance
Membership in the North Carolina Local Government retirement
Free health clinic for employees and anyone in their household
Other benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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